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2 Posts

02-21-2021

United States of America

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  • Message 1 of 4

Thinkpad x1 carbon 7th gen “self healing bios backup progressing” is stuck at 7%

2021-02-21, 23:16 PM

Here’s what happened:

  • I went to Lenovo Vantage and selected system update. 

  • pic shows 3 updates selected (SSD, thunderbolt, and bios update) and reboot warning

  • I clicked OK. After reboot (before windows) I got the message “self healing bios backup progressing” and it’s been stuck at 7% for 6 hours. 

  • Can I reboot either by using the emergency hole on the back or the power button without damaging the machine?
  • How should I fix this? Thanks in advance. 
33820CC0-53D9-4DBF-A5D0-1628B4AC3224.jpeg
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1212 Posts

01-08-2021

Philippines

83 Signins

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  • Posts: 1212
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Re:Thinkpad x1 carbon 7th gen “self healing bios backup progressing” is stuck at 7%

2021-02-22, 13:29 PM

Hello jlmh,

 


Welcome to Lenovo Community

Have the machine connected with the charger and do not turn off just yet.


Observe and leave it for a few hours, otherwise you may reach out to the technical support team for the next steps.

 


Regards, 
Lorenzo_Lenovo



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2 Posts

02-21-2021

United States of America

3 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎02-21-2021
  • Location: United States of America
  • Views: 20
  • Message 3 of 4

Re:Thinkpad x1 carbon 7th gen “self healing bios backup progressing” is stuck at 7%

2021-02-22, 15:21 PM

I used the emergency reset last night, left it off overnight, then when I turned power on this morning, the process continued and finished normally and booted into windows, yay. Unfortunately I found another update to install: intel management engine firmware.  I am trying to install it now but it’s been stuck on 85 percent for well over an hour. What now? I do not want to damage this machine. Thanks. 

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1212 Posts

01-08-2021

Philippines

83 Signins

6067 Page Views

  • Posts: 1212
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 6067
  • Message 4 of 4

Re:Thinkpad x1 carbon 7th gen “self healing bios backup progressing” is stuck at 7%

2021-02-25, 22:59 PM

Did the intel management engine firmware update pushed thru?

 


Regards, 
Lorenzo_Lenovo



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