Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

5 Posts

08-26-2020

Hong Kong S.A.R of China

4 Signins

45 Page Views

  • Posts: 5
  • Registered: ‎08-26-2020
  • Location: Hong Kong S.A.R of China
  • Views: 45
  • Message 1 of 6

Thinkpad x220 camera error after upgrade to win 10

2020-08-26, 13:04 PM

I cannot open the camera with error message of 0xAF4244NoCamerasAreAttached.

 

I tried all the suggested steps on lenovo or microsoft webpages but in vain.

 

I manually mapped camera under device manager but I cannot find the driver to install from lenovo's webpage.

 

Please help resolve asap. Thanks.

Reply
Options

3391 Posts

12-13-2016

United States of America

5449 Signins

60856 Page Views

  • Posts: 3391
  • Registered: ‎12-13-2016
  • Location: United States of America
  • Views: 60856
  • Message 2 of 6

Re:Thinkpad x220 camera error after upgrade to win 10

2020-08-26, 13:24 PM

@ Lenovo x wrote:
 

I tried all the suggested steps on lenovo or microsoft webpages but in vain.

 

 

 

Welcome to the Community.

 

It might help if you detail all the steps you've taken so we don't waste your time suggesting things you've already tried. I'm going to assume you enabled the camera from Windows 10's privacy settings..?

 

Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
Reply
Options

5 Posts

08-26-2020

Hong Kong S.A.R of China

4 Signins

45 Page Views

  • Posts: 5
  • Registered: ‎08-26-2020
  • Location: Hong Kong S.A.R of China
  • Views: 45
  • Message 3 of 6

Re:Thinkpad x220 camera error after upgrade to win 10

2020-08-26, 23:50 PM

Hi

Reply
Options

5 Posts

08-26-2020

Hong Kong S.A.R of China

4 Signins

45 Page Views

  • Posts: 5
  • Registered: ‎08-26-2020
  • Location: Hong Kong S.A.R of China
  • Views: 45
  • Message 4 of 6

Thinkpad x220 camera error after upgrade to win 10

2020-08-27, 0:17 AM
https://support.lenovo.com/us/en/solutions/ht118432/
Reply
Options

3391 Posts

12-13-2016

United States of America

5449 Signins

60856 Page Views

  • Posts: 3391
  • Registered: ‎12-13-2016
  • Location: United States of America
  • Views: 60856
  • Message 5 of 6

Re:Thinkpad x220 camera error after upgrade to win 10

2020-08-27, 13:29 PM

The error code leads me to think it's a hardware issue. See this post for some things to try.

 

If it all appears connected, see this thread for more things to try.

 

Good luck


Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
Reply
Options

5 Posts

08-26-2020

Hong Kong S.A.R of China

4 Signins

45 Page Views

  • Posts: 5
  • Registered: ‎08-26-2020
  • Location: Hong Kong S.A.R of China
  • Views: 45
  • Message 6 of 6

Re:Thinkpad x220 camera error after upgrade to win 10

2020-08-27, 14:22 PM

Thanks for your reply.

 

I press Fn+F6 but it has no response.  I can see Integrated Camera under Program and Feature in Control Panel.  Camera is enabled in BIOS.

 

In Device Manager -  under Camera, there is no Integrated Camera but I cannot find driver to map it out.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms