09-16-2015 02:12 AM
The laptop in question will not charge with the above mentioned dock when it previously did. If you shut down the mahcine and turn it back on when docked it works, but after this point if undocked and docked again it seems to lose it's ability to charge via the dock giving the "plugged in but not charging" message on the power system icon from the taskbar.
As it stands the laptop can be charged by the AC port on the back and as mentioned when given a power cycle on the dock.
The above issue happens on several docks with different power supplies.
The laptop is no longer in warranty and it is possible to get this sent back and repaired (paying for the service) if that is an option.
This is greatly inconvenient for the user affected and is causing disruption daily.