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Thinkpad x230 touchpad and trackpoint intermittent unresponsive

2020-01-19, 19:55 PM

Hello community

 

I have this old  thinkpad, which i am very fond of. However, recently the touchpad and trackpoint are acting up.

Both right-buttons have stopped working. If i right click on the desktop, nothing happens - until i left-click... then the context-menu keeps popping up until i click on something else. Eventually both left buttons also stop working. I then have to press ctrl alt del and move the mouse over the on-screen-buttons initially they do not respond. after a while they become active again. Then the left button works for a little while until it starts over again... have tried updating drivers, removing the touchpad and trackpoint,  reinstalling windows 10 and flashing newest BIOS without any improvement. External mouse works flawlessly,,,

 

Suggestions are most appreciated :-)

 

Thanks, Kasper, Denmark

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Re: Thinkpad x230 touchpad and trackpoint intermittent unresponsive

2020-01-19, 21:56 PM

Hi KasperDenmark!

 

Welcome to our forums community.

 

Have you made any changes or any updates installed before the issue arises? Could you send to us the system information? You can get it by typing msinfo on the search box at the bottom left side of the screen. Let us know. 



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Re: Thinkpad x230 touchpad and trackpoint intermittent unresponsive

2020-01-20, 9:05 AM

No changes. As i wrote, i have made a clean install of windows 10 and updated bios with no improvement.

 

Attached msinfo

 

Thanks and good luck :-)

 

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Re: Thinkpad x230 touchpad and trackpoint intermittent unresponsive

2020-01-21, 21:35 PM

Since you reinstalled the OS, run the update through the Vantage app and install all available updates. Restart the computer and check if the issue is still present.



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0 person found this solution to be helpful.

This helped me too

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Re: Thinkpad x230 touchpad and trackpoint intermittent unresponsive

2020-01-21, 22:00 PM

Worked like a charm :-)

Never heard of the vantage app before.

So happy to have it working again!

 

Thank you very much

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Re: Thinkpad x230 touchpad and trackpoint intermittent unresponsive

2020-01-23, 7:49 AM

Hmm... Worked for 1 day. Now im back to the old problem  Tried again, clean install, vantage app, even took it apart and cleaned touchpad and keyboard cable connections. Is it a hardware-thing beyond my abilities? After all, it is an old workhorse ;-)

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