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08-28-2018

TR

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Thinkpad x240 Screen Problem

2018-08-28, 18:48 PM

Hello,

This problem started 2 months ago. We are constantly experiencing display problems in our 8 x240 computers. Technical service says motherboard failure but I think it is wrong.

How can we solve it?

 

Thanks,

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9 Posts

08-27-2018

AQ

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Re: Thinkpad x240 Screen Problem

2018-08-29, 6:08 AM

No idea if they have fixed it, the X240 didnt have a locking mechanism on the display cable and could get partly disconnected and show all types of issue with the display.

If you have warranty on the units, tell them to check the edp cable is connected all the way on the display first 

- S.P
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4 Posts

08-28-2018

TR

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Re: Thinkpad x240 Screen Problem

2018-08-29, 7:08 AM

Thank you for your reply.

I think it might be a software problem. Is it possible? Because at the same time 8 computers are down.

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4353 Posts

07-24-2013

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Re: Thinkpad x240 Screen Problem

2018-08-29, 7:56 AM

 wrote:

I think it might be a software problem. Is it possible? 


Try booting a Linux Distro and see if the problem persists there.

 

-


Using Search to find your answers in Lenovo and Moto Community
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9 Posts

08-27-2018

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Re: Thinkpad x240 Screen Problem

2018-08-29, 10:35 AM

- S.P
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TR

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Ynt: Thinkpad x240 Screen Problem

2018-08-29, 11:13 AM

I will take back 1 laptop. I will try. And there's a problem when you move the laptops.

 

Note: The problem is usually when the laptops are moving.

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9 Posts

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AQ

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Ynt: Thinkpad x240 Screen Problem

2018-08-29, 13:31 PM

Does the unit freeze or can you still work with external display?

Does the issue appear when you hold it on the left side of the unit ?(issue with the mb not holding the ram properly and loosing connection)

- S.P
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