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06-25-2018

US

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Thinkpad x260 freezing/stuttering regularly

2018-06-25, 0:36 AM

My computer has been having this issue since purchase. Occasionally, whatever it is that I am doing will become unresponsive for 1-3 seconds at a time. This occurs fairly often, at least once every 5-10 minutes or so, so this can become increasingly irritating.

 

Sometimes this freezing will occur when i open a new link on an internet browser, try to run some software, etc and will make cause the computer to remain frozen until I hold the power button, either forcing it to turn off or enter sleep mode (system is unresponsive to CTRL+ALT+DEL command so this is my only option).

 

Any insight on to what this issue could be? I should also mention that my device is out of warranty.

 

Thanks.

 

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2425 Posts

08-11-2014

IN

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Re: Thinkpad x260 freezing/stuttering regularly

2018-06-25, 7:28 AM

Hi Kerolox,

 

Greetings from Lenovo,

 

Does the machine freezes in any applications? As you have mentioned about the freezing issue while using the internet explorer try to clear the cache and check if it freezes. Check the memory consumption in task manager.

 

Ashwin_Lenovo



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