05-24-2018 01:17 PM
Hello everybody I bring support to a Thinkpad x270.
It ran Windows 10 in the main SSD and client decided to buy an extra SSD for saving files. So i bought a Trascend TS512GMTS400 and installed in WWAN slot.
Now my problem is every random minutes, The Transcend Disk it just disappears from Device Manager so it became not accessible. In fact if I suspend and restore the notebook, the trascend disk appears connected again and I can use it as usual... but just for few minutes.
- Configure the power manager to never suspend disks. Did not help.
- Upgrade BIOS firmware. Did not help.
- Using Lenovo Storage Device Firmware to update firmware's disk: It looks like has no support with Trascend SSDs.
Now i really don't know what to do. Are there BIOS settings that could help? is this disk compatible with these notebooks?
I appreciate every idea or help I can get. Thank you very much.
Solved! Go to Solution.
05-24-2018 04:32 PM
Can try to upgrade new bios 1.14 see whether it is working or not.
Can refer to previous thread.
05-28-2018 07:13 AM
Thank you Kevliu78, not the same case, My SSD is detected but is not working properly. My current BIOS version is 1.30(R0IET52W), anyway... I try to Downgrade BIOS version to 1.23(R0IET45W) and SSD still disappearing, and then with 1.14(R0IET36W) SSD was not detected, so I rollback to 1.30.
I ALSO realized that SSD disappears few minutes after you try to read any file (or even disappear if you try to read only the hardware properties from device manager).
Firmware of my Transcend SSD is already up to date. So I don't know if I should try something else before ask for Technical Support from Lenovo.
05-30-2018 12:53 PM
05-30-2018 04:51 PM