10-26-2019 12:24 AM
I just received my computer a few days ago.
For the first time, I plugged a USB stick to my computer and I got a really loud noise coming from the speakers.
Is this a construction fault? Or it can be resolved otherwise?
Thank you in advance and have a nice day.
- AMD Ryzen 7 PRO 3700U processor (4 MB cache, up to 4.00 GHz)
- Windows 10 Pro (64 bit)
- 16 GB DDR4 2.666 MHz soldered
- 1 TB SSD, M.2 2280, PCIe, NVMe, OPAL capable
- 33,8 cm (13,3 ") FHD (1,920 x 1,080), IPS, anti-reflective, 300 cd / m², multitouch
- Integrated graphics
- Infrared and 720p HD camera with microphone
- Hardware-based Trusted Platform Module (TPM 2.0) enabled
- Integrated 6-cell lithium-polymer battery, 48 Wh
- 65 watt power supply (3 pins) - Switzerland (USB Type C)
- Intel Wireless AC 9260 WLAN (2x2), Bluetooth 5
- Mobile Broadband (4G / LTE)
- WWAN No Card with Antenna
Solved! Go to Solution.
10-26-2019 12:48 AM
I found the answer, there was a problem with the headphones.
I got them plugged in the computer (It was the first time I used the audio port with this computer)
Maybe there was an electric problem, I don't know how to call it.
But the loud noise came each time there was a sound coming from the computer and with the USB stick it was the song of windows when you plug an external device. I just had to replug my headphones and the problem was gone.
I hope this topic can maybe help someone in the future with the same problem.