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EdgarLogistik
What's DOS?
Posts: 1
Registered: ‎01-09-2018
Location: RU
Views: 1,868
Message 1 of 3

Thunderbolt 3 dock not charge X1 Carbon 5th Gen

Hi, all. I have a problem thunderbolt is not charge notebook, but usb ports and displayport working.

1. I connect the Laptop with the Thunderbolt connector on the backside of the Dock (beside the HDMI/DP connectors) and on the frontside, not working.

2. I updated all drivers.

3. I go into the BIOS and "disable the battery for technical service".

But if I use an AC power adapter, it charges.

Does anyone have a solution?

rvcjew
802.11n
Posts: 309
Registered: ‎08-27-2013
Location: US
Views: 1,827
Message 2 of 3

Re: Thunderbolt 3 dock not charge X1 Carbon 5th Gen

What model dock do you have and what are you powering the dock with?
I own a Y510p SLI (retired), Yoga 2 Pro, P50 4K, X1C5
Joelp31
Paper Tape
Posts: 4
Registered: ‎01-11-2018
Location: CA
Views: 1,795
Message 3 of 3

Re: Thunderbolt 3 dock not charge X1 Carbon 5th Gen

Make sure you connect the wire from your dock to the proper slot of thunderbolt of the computer you will see a thunder on the side of him

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