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1 Posts

01-10-2018

RU

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Thunderbolt 3 dock not charge X1 Carbon 5th Gen

2018-01-10, 6:10 AM

Hi, all. I have a problem thunderbolt is not charge notebook, but usb ports and displayport working.

1. I connect the Laptop with the Thunderbolt connector on the backside of the Dock (beside the HDMI/DP connectors) and on the frontside, not working.

2. I updated all drivers.

3. I go into the BIOS and "disable the battery for technical service".

But if I use an AC power adapter, it charges.

Does anyone have a solution?

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327 Posts

08-28-2013

US

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Re: Thunderbolt 3 dock not charge X1 Carbon 5th Gen

2018-01-10, 9:28 AM
What model dock do you have and what are you powering the dock with?
I own a Y510p SLI (retired), Yoga 2 Pro, X220T, P50 4K (sold), X1C5
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5 Posts

01-11-2018

CA

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Re: Thunderbolt 3 dock not charge X1 Carbon 5th Gen

2018-01-11, 19:13 PM
Make sure you connect the wire from your dock to the proper slot of thunderbolt of the computer you will see a thunder on the side of him
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