02-05-2019 12:56 AM
I just bought a X380 and a Thunderbolt 3 dock and it seems that even if I updated the driver to the latest one, my dock is still not working to provide power supply to my laptop via the USB C Cable. It has different error messages:
1. plugged in, discharging
2. plugged in, not charging
3. it is plugged it, it shows like it is charging but it is not.
I don't know what to do anymore and I would really like to work. Could you please advise?
Also, my battery is draining, from 100% to 86% in 10 minutes without heavy usage.
Thank you for your help!