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20 Posts

12-25-2012

Alexandria, VA, USA

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  • Message 1 of 8

Thunderbolt Firmware Update Utility failure

2018-12-31, 22:15 PM

While trying to update the thunderbolt firmware update utility, I get the attached error message.  It happens every time.  Please tell me how to fix this.

 

Dav Vandenbroucke

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6225 Posts

10-29-2009

NC

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Re: Thunderbolt Firmware Update Utility failure

2019-01-03, 19:27 PM

What model ThinkPad is this about?  Are you running Win7 or Win10?

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20 Posts

12-25-2012

Alexandria, VA, USA

24 Signins

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  • Posts: 20
  • Registered: ‎12-25-2012
  • Location: Alexandria, VA, USA
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  • Message 3 of 8

Re: Thunderbolt Firmware Update Utility failure

2019-01-03, 20:26 PM

X1 Yoga 2nd.  Windows 10.

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6225 Posts

10-29-2009

NC

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  • Message 4 of 8

Re: Thunderbolt Firmware Update Utility failure

2019-01-03, 20:29 PM

Please look in Control Panel -> Programs -> Uninstall a Program.  In the list of installed programs, look for "Thunderbolt Software".  What version is it?

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20 Posts

12-25-2012

Alexandria, VA, USA

24 Signins

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  • Posts: 20
  • Registered: ‎12-25-2012
  • Location: Alexandria, VA, USA
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  • Message 5 of 8

Re: Thunderbolt Firmware Update Utility failure

2019-01-03, 20:38 PM

16.3.61.275

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6225 Posts

10-29-2009

NC

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  • Posts: 6225
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  • Message 6 of 8

Re: Thunderbolt Firmware Update Utility failure

2019-01-03, 20:42 PM

 wrote:

16.3.61.275


We need to update that.  Please follow these directions:

1.  download this:  https://download.lenovo.com/pccbbs/mobiles/n1nta05w.exe

2.  run it, but at the end, UNCHECK the box about "Install now"

3.  Open C:\DRIVERS\WIN\THUNDERBOLT, then double-click on setup.msi to install it

4.  follow the on-screen instructions to install the new Thunderbolt software

5.  reboot and then try to update the firmware again.

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20 Posts

12-25-2012

Alexandria, VA, USA

24 Signins

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  • Posts: 20
  • Registered: ‎12-25-2012
  • Location: Alexandria, VA, USA
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  • Message 7 of 8

Re: Thunderbolt Firmware Update Utility failure

2019-01-03, 21:41 PM

Thank you.  As it happens, my computer is about to go out for depot service on another issue.  I will hold your message and try it when it comes back.

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10 Posts

05-08-2018

DK

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  • Message 8 of 8

Re: Thunderbolt Firmware Update Utility failure

2019-03-11, 12:17 PM

Hi Guys

I have a problem to update the Firmware Silently.

Is there anyone to help, please?

Thanks in advance.

 

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