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3 Posts

06-04-2018

AU

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Touchscreen & Pen suddenly stopped working?

2018-06-04, 6:41 AM

Okay, I've got a ThinkPad X1 Yoga 2nd Gen and it's touchscreen & pen have randomly stopped working. I've tried the following:

 

- Check device manager (hidden devices; nothing. can't find any drivers.)

- Windows 10 reinstall

 

I've uninstalled the drivers in hopes for them to be reinstalled after I restart, but now they're gone. I suspect this to be an issue with the hardware itself, maybe a loose connection or something?

 

Also in settings, it says that "No pen or touch input is available for this display", which is clearly wrong as I was using it perfectly fine the day before. It would be hugely appreciated if someone could help, and how to fix it.

 

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8 Posts

09-15-2014

AE

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Re: Touchscreen & Pen suddenly stopped working?

2018-06-04, 10:11 AM

Try installing the drivers on Lenovo's services page. Lenovo's direct drivers are always better than the ones Windows installs on its own.

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3 Posts

06-04-2018

AU

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Re: Touchscreen & Pen suddenly stopped working?

2018-06-05, 3:32 AM
Thanks for the reply. Could you link me to the drivers page and possibly tell me the name of the drivers I need to download? Thanks.
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3 Posts

06-04-2018

AU

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  • Message 4 of 5

Re: Touchscreen & Pen suddenly stopped working?

2018-06-05, 3:47 AM
Okay. I've got the driver page up, but I'm not entirely sure what drivers I need to download. I can't find any drivers under the name of HID-compliant touchscreen/pen.
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8 Posts

09-15-2014

AE

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Re: Touchscreen & Pen suddenly stopped working?

2018-06-05, 6:40 AM

Try these:

 

https://pcsupport.lenovo.com/ae/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X1-YOGA-TYPE-20JD-20JE-20JF-20JG/downloads/DS120785

 

https://pcsupport.lenovo.com/ae/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X1-YOGA-TYPE-20JD-20JE-20JF-20JG/downloads/DS120875

 

https://pcsupport.lenovo.com/ae/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X1-YOGA-TYPE-20JD-20JE-20JF-20JG/downloads/DS120755

 

and while you're at it, download Solution Center and run a test to make sure there's nothing wrong:

 

https://pcsupport.lenovo.com/ae/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X1-YOGA-TYPE-20JD-20JE-20JF-20JG/downloads/DS104494

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