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Twang1337
Serial Port
Posts: 59
Registered: ‎06-19-2018
Location: AU
Views: 2,548
Message 1 of 68

Trackpoint Drifting X1 Carbon gen 6

Hello all 

I have terrible but totally random trackpoint drifting

https://imgur.com/LCVFRNW


It can be so bad it will drift for the whole screen. during the drift, the touchpad is non-responsive.

It'll continue to drift if i keep trying to use the trackpoint

the only way to stop is to wait 1-2 mintues hands off trackpoint. 

If i try to use the trackpoint before the 1-2 minute is up, even if the cursor is still, it will stil drift!

 

 

 

I noticed there's a new firmware for Yoga gen 3 which MAY fix this problem for them.

- Is there such a firmware for X1 Carbon Gen 6 ? 

- does this firmware work with X1 C Gen 6?  i am hesitent to try a firmware. Happily try a driver though!

https://pcsupport.lenovo.com/au/en/downloads/DS504047

 

absolut20
Punch Card
Posts: 22
Registered: ‎04-16-2014
Location: CA
Views: 2,475
Message 2 of 68

X1 Carbon 6th gen trackpoint drifting

I have a new X1 Carbon 6th generation. I have noticed that intermittently, the cursor will start drifting around the screen and the trackpad becomes unresponsive. I believe that this is the trackpoint making the cursor move. It lasts between 2-10 seconds and is very frustrating as I can't continue my work. I have tried disabling the trackpoint but I like using the top mouse buttons which get disabled as well with this settting. I have tried reinstalling the input drivers, no luck.


Any suggestions? Do I need to return the laptop?

absolut20
Punch Card
Posts: 22
Registered: ‎04-16-2014
Location: CA
Views: 2,452
Message 3 of 68

Re: Trackpoint Drifting X1 Carbon gen 6

I'm having the same issue. Lenovo is there a way to fix this?

EssenceBlue
SCSI Port
Posts: 33
Registered: ‎10-23-2017
Location: DE
Views: 2,445
Message 4 of 68

Re: Trackpoint Drifting X1 Carbon gen 6

See the original thread on that issue: Y1 Yoga 3rd gen - issues with trackpoint drift correction 

Twang1337
Serial Port
Posts: 59
Registered: ‎06-19-2018
Location: AU
Views: 2,411
Message 5 of 68

Re: Trackpoint Drifting X1 Carbon gen 6

Not sure if anyone is game enough to install firmware that wasn't designed for X1c. Can Lenovo engineers please comment?? 

 

Thank you 

ResearcherQ
Ctrl-Alt-Del
Posts: 10
Registered: ‎04-29-2017
Location: US
Views: 2,331
Message 6 of 68

Re: Trackpoint Drifting X1 Carbon gen 6

I too am having this problem, on a new X1 Carbon 6th gen, Win 10 64 Pro.

 

I am ready to:

- send in the machine for service (which will require me to reinstall the whole OS, rather than sending them personal info)

-- so I'll try out the above Yoga fix -- nothing to lose.

- if not fixed, return this defective machine for a full refund.

 

This is profoundly unacceptable.

Thanks.

Lore5
Blue Screen Again
Posts: 8
Registered: ‎07-19-2018
Location: US
Views: 2,260
Message 7 of 68

Re: Trackpoint Drifting X1 Carbon gen 6

I have the same issue.  

absolut20
Punch Card
Posts: 22
Registered: ‎04-16-2014
Location: CA
Views: 2,255
Message 8 of 68

Re: Trackpoint Drifting X1 Carbon gen 6

While I had this issue for a while, it seems to have resolved itself. Not sure if it just needed to calibrate itself, or if it was me reinstalling the drivers a few times. For those experiencing it, give it a few days to see if it improves, and try to use the trackpoint a bit to get it calibrated.

Lore5
Blue Screen Again
Posts: 8
Registered: ‎07-19-2018
Location: US
Views: 2,253
Message 9 of 68

Re: Trackpoint Drifting X1 Carbon gen 6

I've had the issue off and on for months.  Has gotten really obnoxious and happening more frequently.  I note - if I close other programs, it seems to work better.  Not a good solution.  Would love to hear from Lenovo.

erkimarious
Fanfold Paper
Posts: 10
Registered: ‎04-27-2018
Location: SE
Views: 2,216
Message 10 of 68

Re: Trackpoint Drifting X1 Carbon gen 6

I have had this problem since i got mine back in april. I think i have seen a reply from lenovo regarding this somewhere, but most posts regarding this issue seems unanswered (including mine).

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