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9 Posts

09-28-2009

Germany

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Two missing drivers after instal

2009-10-09, 12:55 PM

Hi

 

I recently had to complete a fresh OS instal following the PCI card which ceased to want to be recognised by Windows.

 

That cured the problem but am left now with two devices not being recognies by the syste. One is SM Bus Controller and the other just states Unknown device.

 

I also note that it is only seeing one of the hard drives now and none of the ThinkPad short cut buttons work.

 

However, the lap top is funcioning normally.

 

Does anyone have any idea what could cause this, have I missed a step somewhere.

 

Thanks in advance,

 

Liam

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243 Posts

02-02-2009

USA

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Re: Two missing drivers after instal

2009-10-11, 2:51 AM

It sounds like it may be your Intel Remote Systems Management, if I'm correct then try rebooting into your BIOS menu and find the Intel SM manager menu and disable it at the low BIOS level.

 

At next boot, the devices should be hidden from the OS and the new hardware detected issue / devmgmt.msc unknown devices should be gone.


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9 Posts

09-28-2009

Germany

18 Signins

95 Page Views

  • Posts: 9
  • Registered: ‎09-28-2009
  • Location: Germany
  • Views: 95
  • Message 3 of 3

Re: Two missing drivers after instal

2009-10-15, 12:48 PM

Thanks driver issue gone

 

Liam

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