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mbitsa
Paper Tape
Posts: 3
Registered: ‎10-05-2014
Location: HK
Views: 89
Message 1 of 6

UI interruption when checking updates

I was experiencing interruption when "System Updates" or "Lenovo Vantage" was checking the availability of updates.

It seems that external processes are invoked in frontend instead of background causing the switching of applications, and hence, interruption.

 

Have anyone experienced this? Any solution? or workaround?

 

EDH_CA
Fanfold Paper
Posts: 5
Registered: ‎02-06-2019
Location: US
Views: 40
Message 2 of 6

Re: UI interruption when checking updates

same issue and no known resolution. and further, my System Interrupts are taxing my CPU as 20%. really dang annoying.

Social Support Agent
Social Support Agent
Posts: 890
Registered: ‎08-02-2018
Location: US
Views: 28
Message 3 of 6

Re: UI interruption when checking updates

Hi EDH_CA! Welcome to our forums. Was there any error message when it interrupts? Does it freeze? if yes, for how long? Try running a hardware test from the Lenovo Vantage app. Install all available updates.



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mbitsa
Paper Tape
Posts: 3
Registered: ‎10-05-2014
Location: HK
Views: 25
Message 4 of 6

Re: UI interruption when checking updates

Hi, Jwes_Lenovo! Seem that my issue finally got noticed after 2 months.

 

The problem is probably due to checking thunderbolt updates. Some processes were started with something like a hidden window.

Since the check was scheduled to run automatically, the interruption is a regular problem.

BTW, I have disabled the auto update.

EDH_CA
Fanfold Paper
Posts: 5
Registered: ‎02-06-2019
Location: US
Views: 18
Message 5 of 6

Re: UI interruption when checking updates

when i run Lenovo Vantage, i lose control of my mouse in the UI as Vantage is doing checkups. instead of Vantage working in bacground, it works in foreground. it's a minor bother to me but stopped me from being able to write an email when Vantage was doing its checkup on drivers.

 

no error meesages, just losing control of what's in foreground/active app and usability of the CX16G. no freezing either, just loss of use of the foreground app.

mbitsa
Paper Tape
Posts: 3
Registered: ‎10-05-2014
Location: HK
Views: 8
Message 6 of 6

Re: UI interruption when checking updates

same here. X1C6.

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