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45 Posts

03-04-2010

US

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  • Posts: 45
  • Registered: ‎03-04-2010
  • Location: US
  • Views: 497
  • Message 1 of 1

Unable to power on X250 (20CM0086US ) unless undocked?

2017-11-28, 1:34 AM

We have a couple users with x250 (20CM0086US ) running Windows  10 Professional that are not able to power on their laptops unless they are un-docked from their ThinkPad Ultra Dock 90W (40A20090XX).

 

Both of the machines have the BIOS that looks to be v1.25 and the current one looks to be v1.27

 

They have done the firmware update for the docking stations and that has not resolved it.

 

I have suggested that they run System Update to confirm they are running the latest drivers and firmware?

 

Any other possible causes or possible soluitons?

 

Thanks in advance.


JJ

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