cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Madhukolla
Paper Tape
Posts: 4
Registered: ‎02-14-2018
Location: US
Views: 516
Message 1 of 6

Unable to update Display adapter driver on X270

Dear All,

I have a wierd problem with my two weeks old X270, it was working all well with the Win 10 pro signature edition, suddenly it won't boot and won't reset or restore, I had to reinstall the Win 10 pro OS non OEM version. All well with this except for Display driver is Microsoft Basic Display Adapter and whenever I try to update the driver laptop just shutsdown without any error or anything as if a desktop lost power connection, all hardware diags run ok, tried reinstalling the OS without any updates it's still the same

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 481
Message 2 of 6

Re: Unable to update Display adapter driver on X270

Hi Madhukolla,


Welcome to Lenovo Community! And happy to have you here.

 

Why don't you try using Lenovo System Update or let Windows detects the Display drivers automatically.

  

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
_______________________________________________
Tap that Kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
Madhukolla
Paper Tape
Posts: 4
Registered: ‎02-14-2018
Location: US
Views: 470
Message 3 of 6

Re: Unable to update Display adapter driver on X270

Sorry I didn't mention it early, but with the Lenovo System update or Windows update the system just shuts down and doesn't boot again, till I login to safe mode and set the driver to Microsoft basic display adapter
Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 469
Message 4 of 6

Re: Unable to update Display adapter driver on X270


@Madhukolla wrote:
Sorry I didn't mention it early, but with the Lenovo System update or Windows update the system just shuts down and doesn't boot again, till I login to safe mode and set the driver to Microsoft basic display adapter

Ok have you tried to install the drivers from Intel and checked.



____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
Madhukolla
Paper Tape
Posts: 4
Registered: ‎02-14-2018
Location: US
Views: 460
Message 5 of 6

Re: Unable to update Display adapter driver on X270

Tried drivers from Lenovo, Microsoft and Intel, it is the same issue, case opened with Lenovo, strangely they suspected something might be wrong with hard disk and the issue still exists, since the hard disk is replaced I have tried to load the OS from Lenovo recovery USB and the laptop doesn't boot anymore as it keeps trying to install the display drivers and keeps rebooting

Madhukolla
Paper Tape
Posts: 4
Registered: ‎02-14-2018
Location: US
Views: 413
Message 6 of 6

Re: Unable to update Display adapter driver on X270

Lenovo Finally acknowledged it's an issue with the motherboard and will be getting it replaced soon

Check out current deals!


Shop current deals

Top Kudoed Authors