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psychopomp1
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Posts: 22
Registered: ‎09-22-2011
Location: GB
Views: 3,691
Message 1 of 8

Unable to update Thunderbolt firmware on 5th gen Thinkpad X1

Hi,
 Lenovo recently released a firmware update in the Lenovo Vantage app for the thunderbolt port on my 5th Gen X1 but the update seems to fail. Also tried the update by downloading it direct from Lenovo support website but getting the same error.  Any suggestions? Cheers
 
thunderbolt_error0.JPGthunderbolt_error1.JPGthunderbolt_error2.JPG
ThinkPad X220
i7-2620M
Corsair Neutron GTX SSD 480gb
8gb Crucial RAM
IPS 12.5 3x3 display
Intel Ultimate N6300 wifi
9 cell battery
bluetooth
Fingerprint reader
Win 7 Pro 64 bit
Paikung
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Posts: 5
Registered: ‎10-24-2017
Location: TH
Views: 3,625
Message 2 of 8

Re: Unable to update Thunderbolt firmware on 5th gen Thinkpad X1

Same here with X1 Carbon 5th Gen.

pbuechel
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Posts: 4
Registered: ‎05-28-2008
Location: GER
Views: 3,585
Message 3 of 8

Re: Unable to update Thunderbolt firmware on 5th gen Thinkpad X1

same here

ERS1
What's DOS?
Posts: 1
Registered: ‎09-05-2018
Location: BN
Views: 3,564
Message 4 of 8

Re: Unable to update Thunderbolt firmware on 5th gen Thinkpad X1

Yes! I also have this problem, unable to complete the update on my X1 Carbon 5th Gen. Any solution? Thanks

Lenovo Employee Rydeen
Lenovo Employee
Posts: 371
Registered: ‎03-03-2017
Location: JP
Views: 3,539
Message 5 of 8

Re: Unable to update Thunderbolt firmware on 5th gen Thinkpad X1

Dear customers,

Which version of Thunderbolt Software is installed on your system?

I'd like you to update the Thunderbolt3 Software to the latest version (v17.3.74.400) then will update the Thunderbolt FW next.

 

 

 

 

pbuechel
Paper Tape
Posts: 4
Registered: ‎05-28-2008
Location: GER
Views: 3,519
Message 6 of 8

Re: Unable to update Thunderbolt firmware on 5th gen Thinkpad X1

hi,

 

updating the thunderbolt driver helped. After installing your version I could install the thunderbolt firmware.

BUT why was the more recent version of the driver not shown in Vantage?

 

thank you so far

New_in_hardware
Fanfold Paper
Posts: 10
Registered: ‎05-08-2018
Location: DK
Views: 1,246
Message 7 of 8

Re: Unable to update Thunderbolt firmware on 5th gen Thinkpad X1

Hi

Do you have an idea to update the Firmware silent?

There's a tool in the package, named "FwUpdateCmd.EXE" and my problem is to give input that is needed.

To update it silently you need to pass these var through.

FwUpdateCmd.exe FWUpdate <controller ID / device UUID> <imagePath>

You need controller ID, device UUID and Image path.

One must get these data from

controller ID - controller ID as returned from EnumControllers or GetTopology commands
device UUID   - device UUID as returned from EnumUpdatableDevices or GetTopology commands

But I have no idea which one is which after executing the command.

Please help.

 

CNARAY
Fanfold Paper
Posts: 12
Registered: ‎11-26-2018
Location: US
Views: 1,171
Message 8 of 8

Re: Unable to update Thunderbolt firmware on 5th gen Thinkpad X1

I have a P52 and the same problem.  My software version is 17.4.78.500; App Version 17.4.78.15; Service Version 17.4.78.14 and Controller Driver is 17.4.78.21.  It's listed as the newest on my Drive update page.  NVM Firmware is 23.00.  Please help as I got the the window saying that warning message to not use suspend or power down and when I click OK it bombs out.  Will not update.

 

Thanks

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