09-17-2019 07:20 AM
My new X1 Carbon 7th Gen frequently will not wake up from Sleep. I just tried Hibernate and have the same problem. The manual says it takes a few seconds before the keyboard or touchpad will respond, but I've waited for quite a while.
09-18-2019 12:10 AM
1. Please Go to Settings ->System->Power&Sleep->Additional power settings->Select power plan of in using-> Click "Change plan settings"->Restore default settings for this plan. ->Click "change advanced power settings"->Restore plan defaults .
2.Press "Windows "key->click Power button->Sleep . The system will go into Modern Standby . Please check power LED for confirm the system has into Modern Standby mode (LED shoud be slow flash ,the state like sleep) . Press "FN" key to wake up modern Standby.notes: S3 not available on this system.
3. If the system go into Hibernate , please press Power button to wake up it .
4. Please provide the system BIOS ,graphics version . Thanks!!