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802.11n
Posts: 338
Registered: ‎08-27-2009
Location: TR
Views: 5,113
Message 1 of 2

Unknown USB Device (Device Descriptor Request Failed)

Hi,

 

i am having weird problem on windows 10. i fresh installed today and was installing drivers and other softwares. i couldnt set fingerprint because it says biometric device is not enabled. then i realized this error code : 43 . i dont know if it s related with fingerprint or not. also i installed old driver of integrated webcam in compatible mode win 7. i dont know if it caused this problem either.

 

2016-03-06 22_23_35-Device Manager.png

any help please?

ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 + Ubuntu 16.04 LTS 64bit / X200 Ultrabase / ThinkVision LT2252p
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802.11n
Posts: 338
Registered: ‎08-27-2009
Location: TR
Views: 5,076
Message 2 of 2

Re: Unknown USB Device (Device Descriptor Request Failed)

Done!

it was Fingerprint. fingerprint socket was unplugged. after i re-plugged the socket windows recognized biometric device. then i installed thinkpad fingerprint driver 6.0, all worked fine. there is no unknown usb device anymore.

 

regards,

 

ThinkPad X201 3680-AD6 / Intel Core i5 M560 2.67Ghz / DDR3 8GB / Intel SSD 730 Series 240GB / 12.1 WXGA 1280x800p / Dual boot Win10 Pro x64 + Ubuntu 16.04 LTS 64bit / X200 Ultrabase / ThinkVision LT2252p

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