Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

12 Posts

07-02-2019

Switzerland

34 Signins

186 Page Views

  • Posts: 12
  • Registered: ‎07-02-2019
  • Location: Switzerland
  • Views: 186
  • Message 1 of 7

Update issues on new x1 yoga gen 6

2021-05-31, 9:45 AM

Hi,

 

For a couple of days now, I receive an update info for Qeuctel WAN divers. However after installing I keep getting the same update info on the Vantage. Any idea on how to resolve this issue?

 

Thank you, guys!

 

Reply
Options

2618 Posts

01-08-2021

Philippines

195 Signins

13180 Page Views

  • Posts: 2618
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 13180
  • Message 2 of 7

Re:Update issues on new x1 yoga gen 6

2021-05-31, 13:27 PM

Hello Chvofa,

 


Greetings

 

 

I suggest that you uninstall the driver, completely remove it from the system by ticking the checkbox to fully uninstall.
Then go to the support site, download and install a fresh copy of the driver.

Restart the machine and observe.

Update us how it goes

 


Regards, 
Lorenzo_Lenovo



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Options

12 Posts

07-02-2019

Switzerland

34 Signins

186 Page Views

  • Posts: 12
  • Registered: ‎07-02-2019
  • Location: Switzerland
  • Views: 186
  • Message 3 of 7

Re:Update issues on new x1 yoga gen 6

2021-05-31, 13:35 PM
Thank you, Lorenzo. I am a bit lost here. Where do I find the driver? Device manager --> Network adapter? Sorry I switch from a Mac ;)
Reply
Options

9177 Posts

01-13-2008

United States of America

77981 Signins

2237630 Page Views

  • Posts: 9177
  • Registered: ‎01-13-2008
  • Location: United States of America
  • Views: 2237630
  • Message 4 of 7

Re:Update issues on new x1 yoga gen 6

2021-05-31, 16:28 PM

Hi,

 

I see the same thing with my X1YG6.  Can't remove the driver because the Quectel device doesn't show in Device Manager.  It doesn't show because I have a Qualcomm WWAN device, not Quectel.

 

Which WWAN device does your laptop have - if any?

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

Reply
Options

91 Posts

07-15-2018

United States of America

205 Signins

1481 Page Views

  • Posts: 91
  • Registered: ‎07-15-2018
  • Location: United States of America
  • Views: 1481
  • Message 5 of 7

Re:Update issues on new x1 yoga gen 6

2021-05-31, 17:59 PM

I have Qualcomm wwan card but the commercial vantage keeps reminding me to install the same Qeuctel software,  of course I never installed, I think this is a vantage mistake due to wrong reading of the device catalog.

So if Lenovo want to look into this issue, take a look of how your vantage software finding the hardware list.

 

Reply
Options

12 Posts

07-02-2019

Switzerland

34 Signins

186 Page Views

  • Posts: 12
  • Registered: ‎07-02-2019
  • Location: Switzerland
  • Views: 186
  • Message 6 of 7

Re:Update issues on new x1 yoga gen 6

2021-06-01, 5:52 AM
@ zoltanthegypsy I have a Qualcomm WWAN device, too...
Reply
Options

9177 Posts

01-13-2008

United States of America

77981 Signins

2237630 Page Views

  • Posts: 9177
  • Registered: ‎01-13-2008
  • Location: United States of America
  • Views: 2237630
  • Message 7 of 7

Re:Update issues on new x1 yoga gen 6

2021-06-10, 17:14 PM

Hi all,

 

Looks like they've sorted this as of this morning.   Behaving for me now and I'm advised that having the INF still there for the non-existent Quectel device is harmless.

 

regards,

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms