Updating Radeon HD 3200 Graphics Driver - Help Required ASAP

[mezcal]

Hi guys.

I have a question regarding updating the graphics drivers (Radeon HD 3200) on my Lenovo X100e ThinkPad. I cannot & it's doing my head IN!!! I'm stuck using the latest version Lenovo released on their website on 2nd July, 2010 (v8.663.2.1-091216a-093974C-Lenovo)!

I've had no problems compiling & installing the latest ATI/AMD drivers on my Linux (BackTrack v5) partition, so I do know a little about computers.

I've tried methods recommended here & by others shown on the following website:

http://glob.lokety.com/enable-hardware-acceleration-on-lenovo-x100e-for-better-video-playback/

Basically, no matter what version driver I try to update to I get the following error message (when attempting to manually update via Windows Device Manager):

“Windows encountered a problem installing the driver software for your device"

“Windows found driver software for your device but encountered an error while attempting to install it [ATI Radeon HD 3200 Graphics]”

“The driver selected for this device does not support this version of Windows...”

If anybody out there has a solution they can share I would be super appreciative; what little of my hair is left is in a most precarious situation...

Thank you all for your time. I hope you all had a very merry Christmas & wish you all a happy new year while I'm at it.

Simon (mezcal)

PS. sorry to cross-post on both the ThinkPads Support Community & the Lenovo Community forums – I'm just hoping someone out there has an answer for me – no doubt being so terribly simple & straightforward that I'll look like a noob S.

[The_Solutor Retired Guru · Accepted solution]

Are you sure you used the correct version of the driver ?  

Here both the versions of the latest release

http://www2.ati.com/drivers/mobile/11-12_mobility_vista_win7_32_dd_ccc.exe

http://www2.ati.com/drivers/mobile/11-12_mobility_vista_win7_64_dd_ccc.exe

[mezcal]

Dear The_Solutor,

Thank you kindly for your quick reply, & what's more:

IT WORKED!!!

My x64 bit version of Windows 7 (Pro) was starting to get a little bloated, etc. so, using Acronis True Image, I dropped a fresh & clean image of Win 7 SP1 & immediately updated the HD 3200 Graphics driver (after unpacking the installer you provided). This is certainly the best (computer related) event of my new year. THANK YOU.

I'm not sure if the problem was a result of my Windows installation becoming corrupted over time or (more likely) a result of incorrect driver usage.

Sometimes ATI's (AMD) driver selection method can be a little confusing (for notebooks like the X100e). Can you walk me through the choices you made to get to the correct download? For example, on their 'support - driver download' section of their website, what do you choose for the following 'drop-down' selection boxes:

1. Component Category

2. Product Line

3. Product Model

4. Operating System (obvious even to me!).

Thanks again mate. I really appreciate the time you took to solve my problem.

Happy New Year,

Simon (mezal)

[mezcal]

Yo - can anyone help with the last part of my question; finding the correct avenue to find the drivers 'The-Solutor' gave links for?

All I can get, is a mobility Catalyst downloader that then tells me I have the incorrect hardware/operating system!!!

I assume I can adjust his links with the later model numbers when they are released, but it would be handy to know the correct procedure; please. Thanks.

mez

[ColonelONeill]

I tend to hit the Guru3D forums for links. Always have for my X100e and T400.

[The_Solutor Retired Guru]

@mez

Frankly I don't know the correct path, and if today there's one.

The link was available when AMD started to support directly the notebook chipsets, then after a couple of months,  AMD did a partial step back.

BTW the original link is still valid, as you guessed all you need to do is to replace the version digits in the url

[mezcal]

Thanks mate for that. At least I know I wasn't running around in circles for nothing!

Appreciate your reply,

mez

[mezcal]

@ ColonelOneill - thanks for your post too - I must have just missed it.

Cheers buddy; I'll check out the Guru3D site ASAP.

mez

[mezcal]

Has anyone had any luck with any 2012 drivers?

Cheers,

mez

[mezcal]

<Bump> - If anyone can issue any info on obtaining the latest AMD/ATI Radeon drivers for the X100e (HD 3200 Graphics) I would be super appreciative!!

Cheers,

mez