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2 Posts

08-04-2017

Denmark

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  • Registered: ‎08-04-2017
  • Location: Denmark
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  • Message 1 of 3

Using the touchscreen in my X1 Yoga locks the computer.

2017-08-04, 22:14 PM

I have a funny problem with my X1 Yoga: when I touch the touchscreen with the finger or pen, the laptop locks my account. You can see in the following gif how the screen goes to black (video driver problem?) and then when it comes back Windows is in the lock screen.

 

 

Any idea what may be causing this? Software or hardware?

 

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4 Posts

08-11-2017

United States of America

3 Signins

27 Page Views

  • Posts: 4
  • Registered: ‎08-11-2017
  • Location: United States of America
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Re: Using the touchscreen in my X1 Yoga locks the computer.

2017-08-11, 14:58 PM

We have a user with the same issue.  Just started yesterday.  We did notice that if tapping on a button or something it doesn't always lock, but touching on the background of the screen goes to black and locks.  We are trying an update of all the drivers and bios....

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4 Posts

08-11-2017

United States of America

3 Signins

27 Page Views

  • Posts: 4
  • Registered: ‎08-11-2017
  • Location: United States of America
  • Views: 27
  • Message 3 of 3

Re: Using the touchscreen in my X1 Yoga locks the computer.

2017-08-14, 10:35 AM

In our case, after installing all windows updates and all updates from Lenovo Companion, the machine no longer locks when touching the screen.

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