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boeydaniel
Paper Tape
Posts: 3
Registered: ‎02-17-2019
Location: MY
Views: 238
Message 1 of 6

Video Stutter Playing youtube videos at 50fps (X1 EXTREME)

The video stutters and skip frames when playing 50fps videos (1080p or 4k) on youtube LENOVO X1 EXTREME with 4k monitor. I have an external 4k monitor as well.

I'm using google chrome browser and tried playing firefox. Internet speed is not an issue here.

 

No issue when playing 30fps 4k video on youtube.

 

Lenovo X1 Extreme

Intel Core i7-8750H CPU @ 2.20GHz

16GB Ram

GeForce GTX 1050 Ti
3840x2160 monitor

3840x2160 external monitor

Guru
Posts: 724
Registered: ‎01-04-2018
Location: US
Views: 222
Message 2 of 6

Re: Video Stutter Playing youtube videos at 50fps (X1 EXTREME)

Go to chrome settings, and in the search field type in "Hardware Acceleration", and toggle it on if it wasn't already.

This tends to be an issue with CPU issue, with it not being able to keep up. If the previous thing doesn't work, right click the battery icon in the taskbar, go to power options, change plan settings, change advanced power settings, go to Processor Power Management, and make the minimum and maximum processor states 100%. See if that helps (if there's poor cooling it might get a bit toasty).

Let me know what happens.
boeydaniel
Paper Tape
Posts: 3
Registered: ‎02-17-2019
Location: MY
Views: 189
Message 3 of 6

Re: Video Stutter Playing youtube videos at 50fps (X1 EXTREME)

Thanks for the tips. Tried both methods and video still stuttered and skip frames.

Guru
Posts: 724
Registered: ‎01-04-2018
Location: US
Views: 183
Message 4 of 6

Re: Video Stutter Playing youtube videos at 50fps (X1 EXTREME)

Are you trying with the external monitor plugged in? Try unplugging it. Did you try restarting?

The CPU should be able to handle it, but it might be getting more load than it can take. Is there a bunch of stuff eating away at it in the background?
boeydaniel
Paper Tape
Posts: 3
Registered: ‎02-17-2019
Location: MY
Views: 177
Message 5 of 6

Re: Video Stutter Playing youtube videos at 50fps (X1 EXTREME)

Yea, I tried with external monitor plugged in and unplugged.

CPU and internal graphics card isn't near full load at all. Without the video playing, background CPU load is low: <5%.

I just came across another topic with similar issue that suggested changing display setting in bios to discrete. It worked, no stuttering. But that means the graphics card is doing all the work now. I wonder how that would translate to battery life.

Guru
Posts: 724
Registered: ‎01-04-2018
Location: US
Views: 171
Message 6 of 6

Re: Video Stutter Playing youtube videos at 50fps (X1 EXTREME)

The graphics card will likely take more power. The nice thing with the CPU doing it is that it's already drawing in power because it's running. Now you're also invoking the high performance GPU.

The issue with high resolution videos stuttering and such usually come from low-spec CPUs failing to render the video quickly. I'm slightly puzzled and I don't think I can figure out the issue without the laptop infront of me.

Glad it at least worked out.

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