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MichaelVaughn
Blue Screen Again
Posts: 2
Registered: ‎11-17-2016
Location: IT
Views: 1,104
Message 1 of 2

Warranty started before purchase

Hello,

I've noticed at

http://support.lenovo.com/it/it/warrantylookup

that 3-years warranty started before I purchased my X1 Carbon .

It probably started from the date it was manufactured, but I bought it a year later and I don't want to lose 1 year of warranty.

 

How can I rectify the date?

 

 

PS

I can still print a pdf receipt from online store where I bought it, is it enough?

Community SeniorMod
Community SeniorMod
Posts: 12,004
Registered: ‎06-06-2011
Location: RU
Views: 1,092
Message 2 of 2

Re: Warranty started before purchase

Hello and welcome, MichaelVaughn

To update the warranty data contact your local Lenovo authorised service provider (though, I don't see those companies list in Italy in the on-line locator) or request online:
http://lenovoemea.force.com/warranty?lang=en

Choose "Base warranty cange / Purchase date update" item.

FYI, this page might help to find the service company:
https://support.lenovo.com/uu/en/iwslookupthink?linkTrack=MastSmiley FrustratedubNavSmiley Frustratedupport:Warranty%20and%20Repair:Wa...



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