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2 Posts

02-10-2021

Hong Kong S.A.R of China

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Weird Lenovo X1C6 MTM

2021-02-10, 16:14 PM

i have a weird situation.

Vantage cannot detect my X1C6, eventhough it has a serial number.
The software update won't work, because of No Update Catalog Found. and no history of update, history never checked etc.
It appears to have been disabled somewhere.

Vantage CAN auto describes my laptop as a X1C6.
But my MTM is a strange EX480-SIT12, described as Does Not Exist.
I'm pretty sure it should have been a 20KG or 20KH model, from year 2018 tho...

The bottom right of my screen-frame is laser-printed as "XXXX" (yes, four Xs) instead of the standard "X1 Carbon."
the bottom case is clearly marked 6th Generation ThinkPad XXXX (again, four Xs).

My other X1C5 laptop is marked as 5th Gen Lenovo ThinkPad X1 Carbon.

 

i'm guessing i own some kind of a proto-type?
Can anyone help explain this mystery?

Thank you.




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6406 Posts

06-27-2008

United States of America

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Re:Weird Lenovo X1C6 MTM

2021-02-10, 17:22 PM

Welcome to the community.

 

If you would, please take pictures of the lower-righthand screen bezel of the, laptop and of the MTM sticker on the bottom case of the laptop. Once captured, please send them to me by way of a private message (click my username on this post, and then click the send private message link on the upper right of my profile). Please do not post them in the open forum.

 

Thank you.


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1285 Posts

01-08-2021

Philippines

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Re:Weird Lenovo X1C6 MTM

2021-02-10, 17:44 PM

Hello lenono126,

 


Welcome to Lenovo Community

 

 

I suggest you go to the support site and enter your machine's serial number. It will show the correct model as well as other details of the computer.

Hope this helps

 

 

Regards, 
Lorenzo_Lenovo



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2 Posts

02-10-2021

Hong Kong S.A.R of China

2 Signins

45 Page Views

  • Posts: 2
  • Registered: ‎02-10-2021
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  • Message 4 of 4

Re:Weird Lenovo X1C6 MTM

2021-02-11, 1:26 AM

thanks Lorenzo. that was the first thing i did. 
that were all the answers i got and posted above.

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