12-08-2018 10:06 PM
The touchpad of my brand new X1C gen6 works only 5% of the time in Ubuntu 18.04.1, and I want to help the developers troubleshoot the issue. (See my comment #28 on this bug.)
How can I figure out what touchpad model I have? I went to the Parts Lookup site and entered my serial number, got a list of 70 "As built" components, but nothing about touchpad or the trackpoint. Instead, I see far less relevant stuff like "protection plate" or "hinge", or parts without any information about what they are, with only a part number like SB20Q12413.
I've downloaded the parts list in XLSX format, but it's the same useless information.
12-31-2018 10:32 PM
Welcome to the community forums.
You can check the Device Manager and look for the touchpad driver to determine if what type of touchpad you laptop had. If there are touchpad brand can be seen on the Device Manager, it means that it's a generic touchpad.