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9 Posts

01-01-2008

Canada

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Where is my memory?

2008-02-12, 8:18 AM
Finally, I got my X61 today. But something was wrong. When I checked the properties of the "My Computer" (right click on the "My Computer" icon), I just found the memory was only 998 MB (about 1 GB). But the memory I ordered  was 2 GB. Were is the another 1 GB memory?  I know the GMA965 graphics will share the memory, but looks like 1 GB memory is too much for it. Who can tell me what's happened?
 
My order number is 4240001140.
 
7675CTO ThinkPad X61
Intel Core 2 Duo processor T7500 (2.20GHz 800MHz 4MBL2)
Genuine Windows Vista Business
12.1" XGA TFT
2 GB PC2-5300 DDR2 (2 DIMM)
TrackPoint (TrackPoint Only)
160GB Hard Disk Drive, 7200rpm
Intel Wireless WiFi Link 4965AGN (US/CAN/LA/AP)
8 cell High Capa Battery (X60)
 
 
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2029 Posts

12-02-2007

Australia

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Re: Where is my memory?

2008-02-12, 9:33 AM


dragon_nk wrote:
 
Who can tell me what's happened?

Lenovo can... have you called them?
 
Cheers,
 
Bill
------------------------------
I don't work for Lenovo
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8095 Posts

11-19-2007

United States of America

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Re: Where is my memory?

2008-02-12, 12:16 PM
Dragon,
 
Do call sales - they can check your config and your original order, and will direct ship the memory if you were shorted.
 
Apologies.
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9 Posts

01-01-2008

Canada

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  • Posts: 9
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Re: Where is my memory?

2008-02-13, 4:58 AM
Today, I called Lenovo. They said they will check. Anyway, Thanks Bill and Mark. Hopefully!
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18 Posts

12-26-2007

Guelph, Ontario, Canada

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  • Message 5 of 5

Re: Where is my memory?

2008-02-13, 8:24 AM
I also received my X61 with 1gb RAM missing; apparantly there was a config error with some orders on their end, but they are sending out the extra 1gb to the customers.  I was told 1-2weeks, so we'll see...
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