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38 Posts

11-29-2013

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WiFi Disconnects on Thinkpad X1 Extreme

2019-01-26, 0:31 AM

WiFi has been randomly dropping on my new X1 Extreme, leaving only ethernet. The only thing that brings it back that I've found is reinstalling the driver and rebooting. 

 

Troubleshooting says it's a driver or hardware issue:

 

And here's what hardware manager says:

 

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4924 Posts

04-25-2008

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Re: WiFi Disconnects on Thinkpad X1 Extreme

2019-01-26, 1:36 AM

The last couple of versions of the Intel driver have included fixes for dropped connection conditions. They have not propagated through Lenovo updates yet, but you can try the latest, at your risk, here. Tell us what you find!

I don't work for Lenovo. I'm a crazy volunteer!
Using Browser Search To Find Answers in the Lenovo and Moto Communities.
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38 Posts

11-29-2013

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Re: WiFi Disconnects on Thinkpad X1 Extreme

2019-01-26, 2:17 AM
No joy, unfortunately. Get a "This Software Package Cannot Be Installed On Your System error for the latest version (20.110.0.3 -- I have
20.70.0.5).
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4924 Posts

04-25-2008

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Re: WiFi Disconnects on Thinkpad X1 Extreme

2019-01-26, 16:03 PM

You're downloading the Win 10 driver-only zip file, unzipping, and running DPInst64? I've done this with an 8265 and a 9260 without issue, but don't have a 9560 around here.

I don't work for Lenovo. I'm a crazy volunteer!
Using Browser Search To Find Answers in the Lenovo and Moto Communities.
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38 Posts

11-29-2013

US

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Re: WiFi Disconnects on Thinkpad X1 Extreme

2019-01-26, 17:39 PM

Ah, no. I used Intel's auto-detect feature. Did it that way and the install worked. So far, no major errors, but still early. I'll post an update if anything goes awry.

 

Thank you!

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38 Posts

07-05-2015

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Re: WiFi Disconnects on Thinkpad X1 Extreme

2019-02-12, 21:19 PM

I downloaded 20.120 drivers from Intel... so far so good.. fingers crossed!
https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

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38 Posts

11-29-2013

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Re: WiFi Disconnects on Thinkpad X1 Extreme

2019-02-13, 1:51 AM
Running 20.110.0.3 that I installed on 1/26 and as of today, not a single problem!
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55 Posts

12-11-2018

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Re: WiFi Disconnects on Thinkpad X1 Extreme

2019-02-13, 2:48 AM

I have the 6/25/2018 (20.70.0.5) wifi drivers for my X1 Extreme's Intel 9560 card and have not encountered any issues so far with dropped connections.

 

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