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railshot
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Posts: 5
Registered: ‎12-19-2014
Location: US
Views: 666
Message 1 of 6

Win 10 fails to activate

I just bought an "almost new" x270 that had Linux on it but supposedly also has a Windows 10 license. I tried installing both Windows 10 Home and Windows 10 Pro, and in both cases windows would not activate. I did not enter the key during the installation, since I don't have it. Once Windows is installed and I try to activate I get a following error message: "Activation failed because this device does not have a valid digital entitlement or product key. Error code 0x803F7001"

So I think either the seller misled me and there is no Windows license affilited with this machine, or it fails to pull it from BIOS for some reason. Is there a way to find out for sure? Who should I be asking - Lenovo or Microsoft?

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 646
Message 2 of 6

Re: Win 10 fails to activate

Hi railshot,


Welcome to Lenovo Community! And happy to have you here.

 

Sorry to hear that, ThinkPad x270 comes in several variants of Operating systems like 

  • DOS-based 

Just to confirm can you post your system's Machine Type Model number here to verify whether system was shipped with OS license or not.

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
_______________________________________________
Tap that Kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
railshot
Fanfold Paper
Posts: 5
Registered: ‎12-19-2014
Location: US
Views: 644
Message 3 of 6

Re: Win 10 fails to activate

Hi Prabhansh,

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 641
Message 4 of 6

Re: Win 10 fails to activate

Thanks for the info, by looking at parts lookup your system is not shipped with OS license. It's a DOS based system i.e, reason Windows is not getting activated. 

From Systemboard FRU (01LW744) -WV4 FRU Intel® Core™ i5-7300U Processor (3MB L3 Cache, Up to 3.50GHz), NOK, Y-AMT, Y-TPM, dTPM2.0, Dock

NOK- Systemboard doesn't have license key for Windows.

 

Prabhansh

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
railshot
Fanfold Paper
Posts: 5
Registered: ‎12-19-2014
Location: US
Views: 632
Message 5 of 6

Re: Win 10 fails to activate

Thank you much. I can stop trying now Smiley Happy

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 630
Message 6 of 6

Re: Win 10 fails to activate

If you feel your query was answered and I have helped you then feel free to mark it as Accepted Solution, so that other community members can find it when required.

 

Prabhansh

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB

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