01-20-2013 03:20 PM
My computer suddenly became completely non-responsive. I restarted the computer and the boot manager couldn't find the harddrive. It knows that the harddrive is a crucial M4 ssd and I ran the diagnostics on it and it gave:
Smart Status: Passed
Smart Short Selftest: Failed
Drive Self test: Not Supported
Random Seek Test: Failed
Funnel Seek Test: Failed
Targeted read test: Failed
The only reason I think the problem might not be the drive is that when I first installed the drive, I had the same exact problem (though I didn't run diagnostics then). When I tried installing windows from a different source however it worked perfectly and has worked fine ever since. What do you guys think? Is it definitiely the drive? Thanks for any help you can provide!
01-20-2013 06:05 PM
I tried reinstalling Windows with the USB drive I used successfully before. It can't seem to find the drive and wants to install drivers (to see the drive I guess?) that it can't find.
Booting from an ubuntu USB drive works but again it can't seem to find the drive.
I tried physically jimmying with the drive and that got it to be undetectable by the boot loader, and then with more jimmying detecatable by the boot loader but nothing else. I guess it is a bad drive or a bad connection?
Also the drive is physically stuck in the port. It didn't come with any sort of pull mechanism so I cannot get it out to try the original drive. Any advice on a tool to try to get it out or how to open the computer more so I can have better access to the drive to take it out/check the connection?
01-20-2013 07:51 PM - edited 01-20-2013 07:52 PM
Personally, I would try and feed in a piece of tape on each side of the drive, leave some hanging out. Press it down on the drive with something flat that will fit in the gaps on the top and bottom (like a credit card), press the two exposed pieces of tape together on the outside and pull.
That would be the safest thing I can think of. Try a few different types of tape to see what holds before going the plyers route....
01-21-2013 09:07 AM
No luck with that. I took off the keyboard to see if I could get more access, but I couldn't get any more access. There is a sheet of plastic over it. Any idea or instructions on how I could get more access.
01-21-2013 11:11 AM
No idea, sorry. if it is in there tight you are going to have to somehow hook the drive and pull or pinch it an pull. Both of those can hurt the drive if not done properly I would think.
01-21-2013 12:02 PM
I would recommend reviewing the hardware maintenance manual and seeing what you are able to remove safely. I hope this helps.