cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
bananaman
Not applicable
Posts: 4,612
Registered: ‎04-25-2008
Location: US
Views: 6,547
Message 2 of 218

X Series Laptops Shipping discussion (2012)

All,

 

Post your shipping and order management experiences here.

 

Here are some common points of frequent discussion:

 

  • How to get a system fast: Buy an in-stock standard configuration from Lenovo or a Lenovo Partner in your area. Customized systems take longer.
  • Avoid Credit Holds - ensure that BOTH your bill to and ship to addresses are listed with your CC bank before ordering 
  • Lenovo will NOT bill your card until order ships - an authorization charge hold to check for available balance may show up when order is first placed. 
  • Estimated ship dates are based on default lead time and can vary from what was displayed on website. 
  • In the US and Canada, Lenovo utilizes UPS for new product shipments 
  • Orders may ship before the Estimated Ship Date 
  • Orders may enter through Alaska and pass through Louisville, KY before traveling on to final address 
  • Cancellation requests may take up to 2 days to process 
  • Requests to change configuration or other aspects of the order may require the order to be rebooked. 
  • Lenovo does not accept payment via international credit cards, except AMEX. 
  • 2011 shipping discussions for Thinkpad X Series Laptops can be viewed -->here<--
  • 2010 -->here<--
  • Prior to 2010 -->here<---.
I don't work for Lenovo. I'm a crazy volunteer!
josiahg
Not applicable
Posts: 1
Registered: ‎01-13-2012
Views: 6,535
Message 1 of 218

Re: X Series Laptops Shipping discussion (2012)

Ordered an X220 CTO earlier this week, shipped this morning! Pretty excited as this was well ahead of the estimated ship date.

 

Order Date: 01/09/12

Estimated Ship Date: 01/18/12

Ship Date: 01/13/12

 

Now I'm just waiting on the UPS man early next week.

 

Moderator edit: Changed subject year to 2012.

StrikeX2
Not applicable
Posts: 6
Registered: ‎09-05-2010
Location: the States
Views: 6,159
Message 3 of 218

Re: X Series Laptops Shipping discussion (2012)

how long usually is the hold up in Louisville? My system has been there for 24 hours now.

Tazzi14
Not applicable
Posts: 19
Registered: ‎02-12-2012
Location: 95682
Views: 6,113
Message 4 of 218

Re: X Series Laptops Shipping discussion (2012)

Order Date: 2/12/12

Estimated:   2/22/12 (10 Days)

Actual:         2/16/16 (  4 Days)

chuckb74
Not applicable
Posts: 10
Registered: ‎02-19-2012
Location: Perdido Key FL
Views: 6,046
Message 5 of 218

Re: X Series Laptops Shipping discussion (2012)

I ordered My X220 tablet on 2/16/2012

Estimated Ship Date 3-6-2012

Ship Date 2-20-12

 

I am pretty happy about that !!

 

Now for the obvious question....... how long does shipping take...generally speaking of course?

 

I am in Pensacola FL  and they shipped me my accessories from NC and they arrived in one days time.

 

I am sure I will get to see all of this in the morning when the UPS link on the order goes live but I am like a kid in a candy store (also read as) old dude in computer store and I cant wait.  

Thanks

cb

 

Oh yeah, I shipped UPS ground service/free shipping? I shoulda upgraded! 

 

Tazzi14
Not applicable
Posts: 19
Registered: ‎02-12-2012
Location: 95682
Views: 6,021
Message 6 of 218

Re: X Series Laptops Shipping discussion (2012)

Update to previous post, They told me it shipped on the 16th but didn't get scanned by UPS until the 17th, maybe the China thing, right. Then it gets hung up in Kentucky for two days ... China probably ships an incomplete machine and it is finished in Kentucky (yes guessing). I'm an online shopping expert and have never seen this much delay once the product is actually shipped. Anyway supposed to get it tomorrow, is still better then, shipping tomorrow.

 

Here is the current Tracking Log

Scheduled Delivery: Wednesday, 02/22/2012, By End of Day

Last Location: Departed - Louisville, KY, United States, Tuesday, 02/21/2012

 

Special Instructions: Signature Required   At the request of the sender, UPS will obtain the recipient's signature. The sender will be provided a printed copy and may also review the recipient's signature online.

 

Additional Information

Product:WORLD EASE

Shipped/BilledOn:02/17/2012

TypeSmiley Tongueackage

Weight:2.50 kgs 

 

Shipment Progress

Location                       Date Local Time        Activity

Louisville, KY, United States      02/21/2012  3:31 P.M.  Departure Scan

                                                   02/21/2012  12:40 P.M. Import Scan 

Louisville, KY, United States      02/19/2012  8:04 A.M.  Arrival Scan 

Anchorage, AK, United States   02/18/2012  9:56 P.M.  Departure Scan

                                                   02/18/2012  5:00 P.M.  Arrival Scan 

Shanghai, China                        02/19/2012  2:05 A.M.  Departure Scan 

Shanghai, China                        02/17/2012  8:35 P.M.  Export Scan

                                                   02/17/2012  8:28 P.M.  Origin Scan 

China                                          02/17/2012  11:35 P.M. Order Processed: Ready for UPS

 

nickb99
Not applicable
Posts: 68
Registered: ‎10-23-2011
Location: GB
Views: 5,960
Message 7 of 218

Re: X Series Laptops Shipping discussion (2012)

>>Lenovo does not accept payment via international credit cards, except AMEX

 

This statement is not correct IF you have an Amazon.com account and use that to pay on the Lenovo store. 

 

I am located in New Zealand and wanted a x120e. I found I was able to pay on the Lenovo store using the Amazon.com checkout option (I already had a Amazon.com account). My credit card registered with Amazon is a New Zealand one.  The shipping address I gave Lenovo was that for myus.com, a forwarder I have used many times. That seemed to work great.

 

As many others have found the estimated shipping dates on the Lenovo store are very conservative. I ordered on the 21st September and received a shipping advice on 24th September, just three days later. The package arrived at myus.com on the 29th who then forwarded it to me. 

Scrutinizer
Not applicable
Posts: 4
Registered: ‎11-19-2010
Location: US
Views: 5,915
Message 8 of 218

Re: X Series Laptops Shipping discussion (2012)

Ordered 2/22 (IPS screen, spinning hard drive, Core i5)

Shipped 2/26

nrcrast
Not applicable
Posts: 1
Registered: ‎03-12-2012
Location: Syracuse, New York
Views: 5,751
Message 9 of 218

Re: X Series Laptops Shipping discussion (2012)

Ordered: 2/29

Shipped: 3/07

 

It's been stuck in Louisville for a few days now, and I'm a little concerned since there haven't been any updates in a couple days. This really shouldn't take this long. I want to know where my laptop is!

 

Louisville, KY, United States03/10/201212:48 A.M.Import Scan
Louisville, KY, United States03/09/201210:53 P.M.This shipment is warehoused until it is released by Clearing Agency. / Released by Clearing Agency. Now in-transit for delivery.
 03/09/201212:36 P.M.Import Scan
 03/09/201210:27 A.M.This shipment is warehoused until it is released by Clearing Agency.
 03/09/20129:24 A.M.Arrival Scan
Anchorage, AK, United States03/08/201211:39 P.M.Departure Scan
 03/08/201212:36 P.M.Arrival Scan
Shanghai, China03/08/20129:28 P.M.Departure Scan
Shanghai, China03/07/20129:12 P.M.Export Scan
 03/07/20129:06 P.M.Hub Scan
China03/07/201211:31 P.M.

Order Processed: Ready for UPS

 

projectdp
Not applicable
Posts: 6
Registered: ‎05-13-2012
Location: United States
Views: 5,276
Message 10 of 218

Re: X Series Laptops Shipping discussion (2012)

Ordered: 05/09/2012

Est. ship date: 05/15/2012

Actual ship date: -tba-

Arrival date: -tba-

 

I'll update you guys! Smiley Happy

 

p.s. here's the config:

Processor Intel Core i7-2640M Processor (2.80GHz, 4M Cache with Turbo Boost up to 3.50GHz)
Operating system Genuine Windows 7 Home Premium (64 bit)
Display type 12.5" Premium HD (1366x768) LED Backlit Display, IPS, 2x2 Antenna
Total memory 4 GB PC3-10600 DDR3 SDRAM 1333MHz SODIMM Memory (1 DIMM)
Fingerprint reader UltraNav with Fingerprint Reader
Camera 720p HD Camera
Hard drive 320GB Hard Disk Drive, 7200rpm
Mobile media base ThinkPad Series 3 UltraBase
Battery 9 Cell Li-Ion Battery
Integrated WiFi wireless LAN adapters ThinkPad 1x1 b/g/n

Check out current deals!


Shop current deals

Top Kudoed Authors