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TravellinMike
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Posts: 17
Registered: ‎01-03-2013
Location: Florida
Views: 1,513
Message 21 of 116

Re: X Series Laptops Shipping discussion (2013)

Still no laptop, but at least I got an email (see below) saying that they are experiencing delays. It would of been preferrable, had they sent it out when the original ship date was not met.  They probably need to work on their form letter and delivery triggers.

 

 I'm a bit frustrated, since my past T4x/T4xx purchases have always been spot on in delivery times. It is also extremely frustrating that the exact same laptop I ordered has an estimated ship date or 2 weeks out...

 

 

-------

Dear Customer Full Name,

 

Thank you for your recent purchase of the Lenovo Thinkpad X1. Unfortunately due to overwhelming demand, we are experiencing delays in processing shipments for your

X1 system. We are making every effort to fulfill your order.

Please feel free to contact a Lenovo Sales Product Specialist to discuss your options.  We can be reached at 1-866-968-4465.

 

We sincerely apologize for any inconvenience this delay has caused and thank you for your patience.

 

 

Kind Regards,

Lenovo Customer Service

 

-----

lebouitz
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Posts: 35
Registered: ‎01-06-2013
Location: US
Views: 1,480
Message 22 of 116

Re: X Series Laptops Shipping discussion (2013)

I received the notice as well. I called sales and they had no info and said they would email me. Meanwhile shipping date shows today but I don't think that will happen.
TravellinMike
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Posts: 17
Registered: ‎01-03-2013
Location: Florida
Views: 1,464
Message 23 of 116

Re: X Series Laptops Shipping discussion (2013)

I got notification that my credit card was charged... But apparently it is only another authorization, maybe it's because it's been a month, that the initial authorization expired?

 

ceb
WWAN
Posts: 632
Registered: ‎09-09-2012
Location: DC Metro area
Views: 1,446
Message 24 of 116

Re: X Series Laptops Shipping discussion (2013)


@TravellinMike wrote:

I got notification that my credit card was charged... But apparently it is only another authorization, maybe it's because it's been a month, that the initial authorization expired?

 


 

That's certainly possible - but - they should be contacting you and letting you know that there is a delay and if that is OK with you.

Cris993
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Posts: 30
Registered: ‎01-10-2013
Location: CO, USA
Views: 1,418
Message 25 of 116

X1C

X1C i7 with Mobile Broadband

 

 

Ordered 12.26.2012

Estimated Ship Date 1.15.2013

Accessories received 1.3.2013

Laptop sent to Manufacturing 1.5.2013

Confirmation of Laptop  ready to ship 1.15.2013

Credit Card Charged 1.15.2013

Current Status: Label Printed UPS waiting for item to show up in system for tracking

 

Update:

Shanghai, China01/17/20135:01 P.M.Export Scan
 01/17/20135:01 P.M.Origin Scan
China01/16/201312:02 A.M.Order Processed: Ready for UPS

 

 

So far better than expected

lebouitz
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Posts: 35
Registered: ‎01-06-2013
Location: US
Views: 1,322
Message 26 of 116

Re: X1C

Is it an X1C or an X1CT?
schnieds
Paper Tape
Posts: 3
Registered: ‎02-26-2008
Location: Hawaii
Views: 1,288
Message 27 of 116

Re: X Series Laptops Shipping discussion (2013)

Ordered X1CT i7, everything else standard on 12/11/2012. Still "In Production". Shipping date is always tomorrow and moves out one day each day.

 

40 days and counting since I placed my order....

lebouitz
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Posts: 35
Registered: ‎01-06-2013
Location: US
Views: 1,262
Message 28 of 116

Re: X Series Laptops Shipping discussion (2013)

Same here. Each day the shipping date slips 1 day. My order was placed on 12/13.
kumabear
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Posts: 7
Registered: ‎01-10-2013
Location: New Zealand
Views: 1,241
Message 29 of 116

Re: X Series Laptops Shipping discussion (2013)

anyone had a shipping date update/confirmed lately?

TravellinMike
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Posts: 17
Registered: ‎01-03-2013
Location: Florida
Views: 1,216
Message 30 of 116

Re: X Series Laptops Shipping discussion (2013)

I get updates everyday.

Unfortunately, the update consists of pushing out the estimated shipping date to Tomorrow and the estimated receipt date that is 7 days after.

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