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sbabcock
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Posts: 64
Registered: ‎10-01-2009
Location: CA
Views: 142
Message 1 of 4

X1 (3444) USB 2 port does not work

The X1 has 2 USB ports - the USB 3 port works fine

 

The USB 2 port on the left side detects added devices but non of the attached devices will work (eg : keyboard, mouse, wireless adapter, etc)

 

The port has been working fine up to now - Is the port toast or is this a setting issue ?

 

The system is up to date with current patches and Lenovo System updates and BIOS

 

Steve

ertuzio
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Posts: 23
Registered: ‎02-25-2019
Location: DE
Views: 136
Message 2 of 4

Re: X1 (3444) USB 2 port does not work

Which OS do you have?
I suggest You to flash a USB stick with some Linux distro (Ubuntu for example)

Then boot from stick and chose "Try Ubuntu",

when you start it you can try to connect some USB device on that "not working" USB port

and then You will know for sure if it's a hardware or a software problem.

sbabcock
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Posts: 64
Registered: ‎10-01-2009
Location: CA
Views: 130
Message 3 of 4

Re: X1 (3444) USB 2 port does not work

I'll try that out

 

Thanks

ertuzio
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Posts: 23
Registered: ‎02-25-2019
Location: DE
Views: 83
Message 4 of 4

Re: X1 (3444) USB 2 port does not work

Any luck with trying? Does the USB Port work under Ubuntu?

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