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11 Posts

06-15-2018

US

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Re: X1 6th Gen touchpad problem

2018-07-14, 19:44 PM
I tried to get them to acknowledge the issue. Both the touchpad and audio problems, all I would get from their dumb support is send the device in for a repair... When i said this is specifically a drivers issue, they sent me to software department which was a PAID service, the guy wouldn't start checking without a credit card. So good bye 6th gen. my 3rd gen is PERFECT
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1 Posts

07-15-2018

CA

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  • Message 12 of 79

Re: X1 6th Gen touchpad problem

2018-07-18, 23:36 PM

I am also experiencing this issue, I have called Lenovo too, and they did not help. They directed me to a paid service to troubleshoot the issue. I experience mouse lag and keyboard input lag from time to time. I have reinstalled the drivers and rebooted. These did not resolve the issue. 

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11 Posts

06-15-2018

US

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  • Message 13 of 79

Re: X1 6th Gen touchpad problem

2018-07-19, 0:06 AM

I was refering to precision mostly but as far as lag I am used to it.

 

It's well known historically that X1 Carbon has the highest keyboard lag. It's 150ms for X1 Carbon 4th gen Win, test of the latency between a keypress and the display of a character in a terminal. Here's a paper on it https://danluu.com/input-lag/

 

For reference, it's less than 15ms for google dns to respond to you (8.8.8.8), to send a packet 360° around the world its ~190ms. So compare that to 150 miliseconds.

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4 Posts

06-05-2018

BE

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  • Message 14 of 79

Re: X1 6th Gen touchpad problem

2018-07-21, 8:28 AM

Right now I'm pretty underwhelmed with my 2k+ laptop. The audio issues are one thing, but the trackpad is just... bad. Sometimes it works fine, sometimes it hardly reacts to input. I sincerely hope this is a driver issue that will get fixed...

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2 Posts

07-04-2018

NO

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  • Message 15 of 79

Re: X1 6th Gen touchpad problem

2018-07-29, 14:34 PM

Hi

 

Same problem with my Lenovo X1 Carbin 6th gen. Everytime I resume from sleep mode the touchpad is not as responsive as it should be. Restarting the PC fixes the issue. 

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12 Posts

07-12-2018

PL

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  • Message 16 of 79

Re: X1 6th Gen touchpad problem

2018-07-29, 14:54 PM
Lenovo... is anybody working on that problem?!
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27 Posts

04-14-2018

US

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  • Message 17 of 79

Re: X1 6th Gen touchpad problem

2018-07-29, 18:31 PM

This is not going to help this thread, but I wanted to follow up on what I thought was a touchpad problem from my earlier post. In my case, it's definitely not the touchpad, it's the touchscreen. Ever since I disabled the Windows touchscreen driver (and prevent it from being re-installed), I've had 0 issues of phantom clicks, windows being minimized, etc. I verified this by disabling the Linux driver, which fixed the same problem under that OS. So my touch screen is faulty. I haven't used it in a few months, which means I should have bought the standard X1 and not the Yoga. Actually, with all the issues this laptop has, I shouldn't have bought a Lenovo. Of course Lenovo doesn't care, because they have my money.

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8 Posts

12-10-2016

ES

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  • Message 18 of 79

Re: X1 6th Gen touchpad problem

2018-08-13, 10:49 AM

For me the issue occurs when the PC (X1 6th Gen) comes back from hybernation. If I then send it to sleep and wake it again the touchpd works as expected but before, the single click tap does not work. I have tried all sorts of driver reinstalls, disabled fast start-up (as recommended by 1 user), but to no avail.

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4924 Posts

04-25-2008

US

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  • Message 19 of 79

Re: X1 6th Gen touchpad problem

2018-08-13, 10:45 AM
I don't work for Lenovo. I'm a crazy volunteer!
Using Browser Search To Find Answers in the Lenovo and Moto Communities.
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1 Posts

08-23-2018

JP

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  • Message 20 of 79

Re: X1 6th Gen touchpad problem

2018-08-23, 7:39 AM

Do you have your system configuration?  Does the issue fix after 5 minute using? 

I also use X1 Carbon Gen 6 but never not see in my system. Is there any yellow bang on the components (not only touch pad but also other components) in device manager?

Besides that, I you don't really need hybernate and can accept sleep insteads it, change to "sleep" state may let it better. 

 

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