Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

4 Posts

03-25-2016

Canada

16 Signins

82 Page Views

  • Posts: 4
  • Registered: ‎03-25-2016
  • Location: Canada
  • Views: 82
  • Message 1 of 5

X1 Carbon 1st Gen (3444) numbers 1,2,3,4,7,8,9,0 will not work on keyboard.

2016-03-25, 20:50 PM

Hey everyone,

 

I have a X1 carbon 1st gen (3444) running windows 7. I had to get the keyboard replaced as not all the keys were working. I was able to get a brand new one without issue however after installing it, it is still having the same issues as my old one. The numbers 1,2,3,4,7,8,9,0 will not work however all other functions of the keyboard do. I have tried updating all drivers and getting all of the windows updates and this has still not solved the issue. 

 

Does anyone know what might be causing this and a way to fix the problem?

 

Thanks,

 

 

Reply
Options

4358 Posts

12-11-2015

United States of America

4574 Signins

52242 Page Views

  • Posts: 4358
  • Registered: ‎12-11-2015
  • Location: United States of America
  • Views: 52242
  • Message 2 of 5

Re: X1 Carbon 1st Gen (3444) numbers 1,2,3,4,7,8,9,0 will not work on keyboard.

2016-03-25, 22:05 PM

Option one:

Attach an external keyboard, and turn off NumLock, and then detach.

 

Option Two:

-  Or open regedit (Start /Run regedit.exe) and browse to:

HKEY_USERS\.DEFAULT\Control Panel\Keyboard\

 

- Right click on Keyboard and select export, name the file Keboard and save it where you can later find it.  

Note:  This creates a backup of the settings under HKEY_USERS\.DEFAULT\Control Panel\Keyboard, that can later be restored by double clicking the keybard.reg file if needed.

 

-  Change the InitialKeyboardIndicators value from 2 to 0

Note:  The value may be set to 2147483648, but still change it to 0 and test

-  Restart your system
 
This update is fairly new, and may apply to your system

Hotkey Features Integration for Windows 10 (32-bit, 64-bit), 8.1 (32-bit, 64-bit) - ThinkPad

http://support.lenovo.com/us/en/downloads/ds029026

 

Good Luck

 

Reply
Options

4 Posts

03-25-2016

Canada

16 Signins

82 Page Views

  • Posts: 4
  • Registered: ‎03-25-2016
  • Location: Canada
  • Views: 82
  • Message 3 of 5

Re: X1 Carbon 1st Gen (3444) numbers 1,2,3,4,7,8,9,0 will not work on keyboard.

2016-03-25, 22:48 PM

I tried both of these and neither of which was able to fix my issue, but thank you for trying. 

 

I should also maybe mention that the keys 5 and 6 work just fine it is just the rest of the numbers on both my old and new keyboard.

 

Thank You,

Reply
Options

4358 Posts

12-11-2015

United States of America

4574 Signins

52242 Page Views

  • Posts: 4358
  • Registered: ‎12-11-2015
  • Location: United States of America
  • Views: 52242
  • Message 4 of 5

Re: X1 Carbon 1st Gen (3444) numbers 1,2,3,4,7,8,9,0 will not work on keyboard.

2016-03-25, 23:41 PM

 This sounds silly, but try pressing and holding down the Control+Alt+Fn keys for about 10-15 seconds.

 

 

Reply
Options

4 Posts

03-25-2016

Canada

16 Signins

82 Page Views

  • Posts: 4
  • Registered: ‎03-25-2016
  • Location: Canada
  • Views: 82
  • Message 5 of 5

Re: X1 Carbon 1st Gen (3444) numbers 1,2,3,4,7,8,9,0 will not work on keyboard.

2016-03-26, 2:48 AM

Hey im up for trying pretty much anything at this point, however that did not work either.

 

Thanks for the suggestion!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms