09-03-2016 03:31 AM
I just received my x1 carbon, just a day before relocating to Spain. I didn't have time to check it out thoroughly before I left, but everything seemed fine. When trying it out upon arrival I imediately noticed a rattling sound from the touchpad. Just tapping the touchpad lightly produces noise, not to mention doubble tapping which is aweful. The touchpad seems to be centered and in level with the rest, but doesn't appear to be screwed on properly.
A lenovo store here in Madrid only had the cheaper models, but the touchpads on these where all firm like a macbook. I'm a little hesitant about calling the spanish lenovo service as my spanish is severily limited atm. Has enyone else experienced this? Thanks.
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09-03-2016 03:43 AM
A similar problem is being discussed in relation to the X1 Yoga (click), which is pretty much the same hardware as the X1 Carbon Gen 4.
09-21-2016 06:02 AM - edited 09-21-2016 06:03 AM
Just had a tech over that replaced the touchpad in 5 min. The new touchpad is as snug as it's supposed to be, and produces no "thump"-sound whatsoever when tapping it. I'm just surprised the quality control didn't pick up on this. If anyone else experience loose noisy touchpads - it's not normal and should be repaired!