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JimLewis11898
Paper Tape
Posts: 3
Registered: ‎04-01-2016
Location: US
Views: 346
Message 1 of 4

X1 Carbon (20A7) No Bios, No Boot, keyboard lighted

Took my X1 Carbon on vacation with me in Thailand.  Used it once.  Tried to boot it the following morning and a message about something missing - in courier font without a screen driver.  Now it will not boot even into just the bios.   Press the power, and the power button lights up, the keyboard function selection is active and can be toggled through, the keyboard can backlight, but nothing else.  Then a short time later it shuts down on its own. 

 

I have tried powering it on and using a paper clip to press the reset button. 

 

Any ideas?

Community SeniorMod
Community SeniorMod
Posts: 9,374
Registered: ‎01-01-2010
Location: US
Views: 337
Message 2 of 4

Re: X1 Carbon (20A7) No Bios, No Boot, keyboard lighted

Is your warranty still active?  This would be a good time to use it.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
JimLewis11898
Paper Tape
Posts: 3
Registered: ‎04-01-2016
Location: US
Views: 323
Message 3 of 4

Re: X1 Carbon (20A7) No Bios, No Boot, keyboard lighted

Unfortunately not.   On the other hand I was not expectimg it to die before 2 yrs old.

JimLewis11898
Paper Tape
Posts: 3
Registered: ‎04-01-2016
Location: US
Views: 295
Message 4 of 4

Re: X1 Carbon (20A7) No Bios, No Boot, keyboard lighted

Any other advice?

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