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emori
Fanfold Paper
Posts: 11
Registered: ‎11-12-2015
Location: São Paulo, Brazil
Views: 371
Message 1 of 3

X1 Carbon 20A7 - TrackPoint not working

This issue has been afecting me for some time, but as the warranty is coming closer to expire I decided to look into it.

 

Since I upgraded to Windows 10 (at least that I noticed) my TrackPoint has stopped working. I checked the Lenovo assistant and all drivers are updated. Googled some solutions (like checking the setup screeen) and nothing was effective.

 

The Mouse Control Panel shows the TrackPoint options greyed:

 

http://i.imgur.com/yudv9WE.jpg

 

 

Before I go through the annoyance of calling the Lenovo/IBM support, is there any known solution for this?

 

Thanks.

JakeSully
Broadband 3G
Posts: 875
Registered: ‎04-07-2014
Location: Sverige
Views: 354
Message 2 of 3

Re: X1 Carbon 20A7 - TrackPoint not working

Have you checked I'm bios under I/O area to see if trackpoint is set to [Disabled] there if it is then change it to [Enabled] and go to exit and save and reboot hopefully this will bring trackpoint back to life.

Lenovo Employee Crossbow
Lenovo Employee
Posts: 21
Registered: ‎10-11-2015
Location: US
Views: 334
Message 3 of 3

Re: X1 Carbon 20A7 - TrackPoint not working

Hi man

 

Try the reset hole, on bottom of machine.

my English is not good, but i think you know my mean :)

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