07-31-2015 05:49 PM
Hi I recently brought a Onelink pro dock for my X1 Carbon so I can connect it to my Acer XB270HU monitor when I am at my desk. But when I try to connect it using the Displayport on the dock I am unable to connect and windows seem to be unabe to see the monotor. I have tried 3 differnt cables and the came thing happens. I am able to connect to other monitors using DVI from the Onelink dock just not Displayport.
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08-01-2015 01:32 AM
what version of Windows do you use?
I have upgraded to Windows 10 some time ago and i too have issues with the dock. For me the monitor is detected properly, but the audio over DisplayPort does not work.
As for your problem, a possible solution could be to install a driver for the dock. It may be downloaded via System Update or from the product page:
However, there is no driver for Windows 10 yet.
08-01-2015 03:07 AM
09-10-2015 04:46 AM
Ok I have done some troubleshooting with this and I still haven't been able to find a definitive cause and solution to the problem. I have tested the Dock with another monitor with a displayport and it worked perfectly so I dont think it is a faulty dock.
I also tried using a mini displayport to displayport cable to connect the monitor directly from the onboard mDP port and the monitor connected with no problems.
From what I have learnt this maeans it probaly isn't an incompatibility issue between the monitor's nVidia scaler and the laptop's Intel GPU.
I have teseted it with several cables I know work so I dont think that is the problem either.
I'm starthing to think that is it is a issue between the dock and the monitor not being able to detect each other. At them moment I am lost for ideas for what I should try next.
08-09-2016 12:40 AM
Well, I noticed there were new drivers and firmware for the dock relesed recently so I thought I might give this proplem another shot.
I can now confirm that with the driver v11015 and firmware v2.30.00 everything works perfectly.
08-09-2016 07:25 AM
The new combined driver for Thinkpad OneLink+ Dock, ThinkPad OneLink Pro Dock, and ThinkPad OneLink Dock can be found here:
Latest ThinkPad OneLink Pro Dock firmware here.
Latest Thinkpad OneLink+ Dock firmware here.