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aushak
What's DOS?
Posts: 5
Registered: ‎06-09-2016
Location: CA
Views: 505
Message 1 of 9

X1 Carbon 2nd Gen Integrated Graphics died

changed 1st gen to 2nd gen it title to match model - mod

 

bought one 1.5 years ago - 20a7 CTO1WW . Integrated Graphics Card died couple weeks ago. No replacement for motherboard on the the lenovo site. any ideas?

 

Moderator edit: Added detail to subject

Community SeniorMod
Community SeniorMod
Posts: 8,170
Registered: ‎01-01-2010
Location: US
Views: 495
Message 2 of 9

Re: X1 Carbon

Is it still under warranty?  (many had 3-years)  What are the symptoms?  (There is no graphics card or graphics chip.  It is integrated.)


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
JakeSully
Broadband 3G
Posts: 875
Registered: ‎04-07-2014
Location: Sverige
Views: 442
Message 3 of 9

Re: X1 Carbon

The Intel HD is integrated into same chip as CPU chip so it's all in one sort off like amd does on their A series they have CPU and a gpu section in the same chip.

aushak
What's DOS?
Posts: 5
Registered: ‎06-09-2016
Location: CA
Views: 434
Message 4 of 9

Re: X1 Carbon

Getting multicolored lines on screen, after some time laptop reboots. Works fine in MS-DOS mode. Warranty expired 4 months ago

aushak
What's DOS?
Posts: 5
Registered: ‎06-09-2016
Location: CA
Views: 433
Message 5 of 9

Re: X1 Carbon

Yes, this is the case. Got quote from repair shop - 1200$ for motherboard. Kind of sucks

 

JakeSully
Broadband 3G
Posts: 875
Registered: ‎04-07-2014
Location: Sverige
Views: 425
Message 6 of 9

Re: X1 Carbon

lines could also be something todo with screen itself not allways intel hd so have you tried usin external monitor to check? if display shows up normal on external one then you are in luck, then it isn't your intel hd thats faulty then it's your monitor on laptop that needs to be re-placed and not the motherboard.

aushak
What's DOS?
Posts: 5
Registered: ‎06-09-2016
Location: CA
Views: 418
Message 7 of 9

Re: X1 Carbon

The same with external monitor 

JakeSully
Broadband 3G
Posts: 875
Registered: ‎04-07-2014
Location: Sverige
Views: 405
Message 8 of 9

Re: X1 Carbon

ok then you are in bad luck :/ only option is to replace the motherboard then.

moonhead
What's DOS?
Posts: 1
Registered: ‎01-04-2017
Location: AU
Views: 299
Message 9 of 9

Re: X1 Carbon 2nd Gen Integrated Graphics died

Same thing happened to mine, same generation machine as well. Probably some systematic fault peopel will see more of as these things get older... I got a quote from Lenovo to get it fixed, $2,100.

 

So, if you have one of these, I'd be budgeting to replace it soon. Cause you sure can't get it fixed with the rip off prices Lenovo charge!

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