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3 Posts

07-24-2017

United Kingdom of Great Britain and Northern Ireland

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X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

2017-07-24, 16:36 PM

I have a X1 Carbon 20A8 2nd Gen which I have clean installed Windows 10 on today. It's a replacement laptop which I received.

 

The fingerprint scanner does not show up in the Device Manager, even after installation of the Validity drivers for Windows 10. Resetting fingerprint data in the BIOS shows there is no fingerprinter reader detected

 

Any ideas?

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3 Posts

07-24-2017

United Kingdom of Great Britain and Northern Ireland

2 Signins

29 Page Views

  • Posts: 3
  • Registered: ‎07-24-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 29
  • Message 2 of 4

Re: X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

2017-07-24, 17:00 PM

Actually can anyone help me, the model is 20A8-S00C00, does this particular model actually have a fingerprint scanner?

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3 Posts

11-09-2017

United States of America

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Re: X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

2017-11-09, 19:46 PM

Check the sub menu in the bios labeled something IO, it may be disabled there

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1 Posts

06-02-2018

United Kingdom of Great Britain and Northern Ireland

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Re: X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

2018-06-02, 9:15 AM
thank you!!!!
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