English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

2 Posts

07-24-2017

GB

2 Signins

29 Page Views

  • Posts: 2
  • Registered: ‎07-24-2017
  • Location: GB
  • Views: 29
  • Message 1 of 4

X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

2017-07-24, 16:36 PM

I have a X1 Carbon 20A8 2nd Gen which I have clean installed Windows 10 on today. It's a replacement laptop which I received.

 

The fingerprint scanner does not show up in the Device Manager, even after installation of the Validity drivers for Windows 10. Resetting fingerprint data in the BIOS shows there is no fingerprinter reader detected

 

Any ideas?

Reply
Options

2 Posts

07-24-2017

GB

2 Signins

29 Page Views

  • Posts: 2
  • Registered: ‎07-24-2017
  • Location: GB
  • Views: 29
  • Message 2 of 4

Re: X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

2017-07-24, 17:00 PM

Actually can anyone help me, the model is 20A8-S00C00, does this particular model actually have a fingerprint scanner?

Reply
Options

2 Posts

11-09-2017

US

3 Signins

27 Page Views

  • Posts: 2
  • Registered: ‎11-09-2017
  • Location: US
  • Views: 27
  • Message 3 of 4

Re: X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

2017-11-09, 19:46 PM

Check the sub menu in the bios labeled something IO, it may be disabled there

Reply
Options

1 Posts

06-02-2018

GB

2 Signins

12 Page Views

  • Posts: 1
  • Registered: ‎06-02-2018
  • Location: GB
  • Views: 12
  • Message 4 of 4

Re: X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

2018-06-02, 9:15 AM
thank you!!!!
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save