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4 Posts

06-21-2019

United States of America

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X1 Carbon 2nd gen Adaptive Function Keys broken

2019-06-21, 21:22 PM

Hi guys, I've seen some threads similar to this, but none of the solutions have helped me.

I recently purchased a 2nd gen X1 carbon, the one with the digital function keys. They don't seem to be working anymore. They did when I first got it, but have stopped. I've spent lots of time making sure I have all drivers, to no prevail. 

The actual function keys themselves work, F1 through F12, as well as the button for the backlit keyboard. The Fn key that you use to switch modes of the adaptive function keys, as well as the settings button and project and wifi button don't work.

The strange thing is that everything works in BIOS. It is only when Windows 10 boots up that it stops working.

Any help that anyone can give me is really appreciated!

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4 Posts

06-21-2019

United States of America

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Re: X1 Carbon 2nd gen Adaptive Function Keys broken

2019-06-21, 23:49 PM

Edit: When the laptop goes to sleep, the function keys turn off, and when I wake it up, they don't turn back on. I have to restart the laptop to get them working. I don't know why Lenovo did this. Why can't they just be buttons

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3344 Posts

08-02-2018

United States of America

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Re: X1 Carbon 2nd gen Adaptive Function Keys broken

2019-07-02, 22:15 PM

Hi Evyshapiro! There is a recent firmware update for the machine but just to make sure that the drivers are up to date, please run the update through the Think Vantage app. Install all available updates then restart the computer. Check if the issue persist.



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4 Posts

06-21-2019

United States of America

9 Signins

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Re: X1 Carbon 2nd gen Adaptive Function Keys broken

2019-07-09, 4:31 AM

Yes I use the vantage app and all of my drivers are up to date and the issue persists. I think I will return this laptop and get a gen 3 or something. This really is the most stupid thing to put on a laptop. why change something that works and no one is complaining about?

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3 Posts

12-04-2018

United Kingdom of Great Britain and Northern Ireland

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Re: X1 Carbon 2nd gen Adaptive Function Keys broken

2021-04-07, 15:42 PM
I have the same problem - Fn key does not change mode of adaptive keyboard. Also no automatic changes - stuck on function keys. Worked OK before recent windows 10 update
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1 Posts

04-17-2021

United Kingdom of Great Britain and Northern Ireland

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Re:X1 Carbon 2nd gen Adaptive Function Keys broken

2021-04-17, 10:16 AM

I have the same problem. During start-up the adaptive keys still work and I can toggle between different adaptive keyboard compositions by touching the FN key, but after logging into Windows 10 (following latest update) I can no longer toggle and the keyboard composition is stuck on the latest composition which I had selected prior to logging into Windows 10. 

 

Has anyone found a solution?

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1 Posts

04-18-2021

Poland

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  • Message 7 of 7

Re:X1 Carbon 2nd gen Adaptive Function Keys broken

2021-04-18, 10:54 AM

Same here.  Except I should point out that it's the automatic changes and fn key that do not work --- if I switch to the panel with brightness, volume, etc. (the only one available apart from F1-F12) before the system loads, then all of those buttons work.

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