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07-05-2013

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X1 Carbon 3rd Gen mobile broadband stopped working

2018-02-07, 10:06 AM

I try to keep that short:

 

symptons:

- i see my mobile broadband network in tray, i can connect it. it shows fine, no error, looks like connected perfectly.

- on Diagnose the Mobile NUmber shows cryptic signs, and i get the error:

the mobile broadband adapter is sim-pin2 locked. (hope translation is fine, my installation is german: "Das mobile Breitbandgerät ist durch eine SIM-PIN2 gesperrt."

 

- i cannot browse anywhere, i cant ping, i cannot even ping own IP and Gateway.

- Hardware: Sierra Wireless EM7345 4G LTE

- Driver: 10.0.16299.192

- Firmware FIH7160_V1.2_WW_01.1616.01

- GPRS; EDGE; UMTS,HSDPA;HSUPA;LTE;HSPA+

 


This started 2 days ago, 5th February 2018, after i installed new Windows 10 Updates (Windows 10 , 1709 (Build 16299.192)

 

i tried:

- remove SIM card,

- replaced SIM card with a new one

- uninstalled driver, reinstalled

- deleted and reconfigure APN

 

... Still all looks fine, as it would be perfectly connected, but cannot ping/reach anything.

 

Any ideas? Thank you!

 

 

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12630 Posts

06-06-2011

RU

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Re: X1 Carbon 3rd Gen mobile broadband stopped working

2018-02-07, 12:48 PM

Welcome to the Community

The modem' fw version seems the recent.
Are the drivers installed from x1c gen3 download page?



x220 • Gobi 2000 3g | hdd, msata ssd, wwan, wifi, gps -- unique hand-made config
ThinkPad 25 Special Anniversary Edition. #Retro. Signed by D.Hill
T470p | X1 Carbon Gen3 | Miix 2 10" | Yoga Tablet 2-1050F (Android) + BT Keyboard
ThinkPad Stack • 2.4/5 Wireless Router, HDD 1 TB, BT Speaker, Power Bank, Mobile Projector

Do it well, worse becomes itself

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2 Posts

07-05-2013

AT

4 Signins

29 Page Views

  • Posts: 2
  • Registered: ‎07-05-2013
  • Location: AT
  • Views: 29
  • Message 3 of 4

Re: X1 Carbon 3rd Gen mobile broadband stopped working

2018-02-07, 15:49 PM

thanks for the welcome!

 

yes, i downloaded the latest driver to be found from lenovo.com , letting my carbon being identified.

 

 

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12630 Posts

06-06-2011

RU

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174690 Page Views

  • Posts: 12630
  • Registered: ‎06-06-2011
  • Location: RU
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  • Message 4 of 4

Re: X1 Carbon 3rd Gen mobile broadband stopped working

2018-02-12, 16:53 PM
Change the APN value from Auto to your cellular operator's (tariff plan, contract etc.) one:
Settings > Network & Internet > Cellular > Advanced options > Add an APN.

Even if in the future the Auto value will return back, PIN 2 request should not appear.



x220 • Gobi 2000 3g | hdd, msata ssd, wwan, wifi, gps -- unique hand-made config
ThinkPad 25 Special Anniversary Edition. #Retro. Signed by D.Hill
T470p | X1 Carbon Gen3 | Miix 2 10" | Yoga Tablet 2-1050F (Android) + BT Keyboard
ThinkPad Stack • 2.4/5 Wireless Router, HDD 1 TB, BT Speaker, Power Bank, Mobile Projector

Do it well, worse becomes itself

Communities:   English    Deutsche    Español    Portugues    Русскоязычное    Česká    Slovenská    Українська   Moto English

Browser Search to find the answers in the Lenovo and Moto Community
Использование поисковых сервисов Интернет, чтобы найти ответы на форуме Lenovo & Moto

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