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pr2d3
Paper Tape
Posts: 3
Registered: ‎01-13-2019
Location: US
Views: 153
Message 1 of 2

X1 Carbon 3rd gen restarts instead of shutting down

UPDATE:

The computer has turned on again after ~5hours charging, however it still restarting instead of shutting down.

 

My computer 3rd gen restarts every time I try to shutdown or sleep - even with different operational systems.

I suppose that is a problem with the power button, power button board or BIOS.

 

- Has someone experienced a similar problem?

 

---

OLD:

*X1 Carbon 3rd gen does not power on after disabling built-in battery*

 

Hi, unfortunately I am experiencing the following problem:

- X1 Carbon 3rd Gen doesn't power on, only blinks light when plugging the AC.

 

Initially, my X1 Carbon 3rd gen started resetting every time I tried to shutdown - even with different operational systems. I suppose that is a problem with the power button or power button board.

 

For handling this problem, I started disabling the built-in battery on BIOS before going to bed. However, now the computer does not start anymore and only blinks lights when AC is plugged in.

 

I have tried clicking with a paperclip the reset button but it did not help.

 

- Does anyone have any suggestion?

Thanks a lot,,

Community SeniorMod
Community SeniorMod
Posts: 9,236
Registered: ‎01-01-2010
Location: US
Views: 122
Message 2 of 2

Re: X1 Carbon 3rd gen does not power on after disabling built-in battery

Press and hold the power button for 10 seconds


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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