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IanMc
Serial Port
Posts: 16
Registered: ‎06-29-2016
Location: IE
Views: 1,240
Message 1 of 6

X1 Carbon (4th gen 2016) doesn't wake when lid is opened

Hi all,

 

I have a ThinkPad X1 4th generation. It is model number 20FB and it is running BIOS v1.24. I have applied all the patches currrently availably in System Update. It's running Window 10 Enterprise.

 

The laptop is configured go to sleep once the lid is closed. Over the past while I have noticed that regularly the when I open the lid the laptop doesn't wake up and the screen is blank. When this happens the power light remains on and other keyboard lights such as on CapsLock or Esc key are also on.

Ocassionally if I open and close the lid several times the laptop will come back to life but usually the only way I can recover is to power down the laptop.

 

Does anyone else have this issue?.

 

Thanks,

Ian

w0qj
Punch Card
Posts: 19
Registered: ‎06-16-2015
Location: US
Views: 1,167
Message 2 of 6

Re: X1 Carbon (4th gen 2016) doesn't wake when lid is opened

What version of Windows are you using?

 

We have X1C4 (Gen 4 circa 2016) which is fine, Windows 7 Pro 64-bit maching waking up properly when lid is opened.

Our X1C4 is fully patched for Windows Update.


Daily Driver: X1 Extreme Gen 1 (X1E-1)
X1E-1, X1C-4, X1C-3, X250, X230, T410
Retired Thinkpads: T42, 560 (circa 1996)
Also: IBM Thinkpad era computer bag !
IanMc
Serial Port
Posts: 16
Registered: ‎06-29-2016
Location: IE
Views: 1,158
Message 3 of 6

Re: X1 Carbon (4th gen 2016) doesn't wake when lid is opened

Using Windows 10 Enterprise.
IanMc
Serial Port
Posts: 16
Registered: ‎06-29-2016
Location: IE
Views: 1,142
Message 4 of 6

Re: X1 Carbon (4th gen 2016) doesn't wake when lid is opened

One other possible option is that I have started using a Yubikey Nano (https://www.yubico.com/product/yk4nano/) which remains plugged into one of the USB ports. Could this keep causing the problems?

w0qj
Punch Card
Posts: 19
Registered: ‎06-16-2015
Location: US
Views: 1,126
Message 5 of 6

Re: X1 Carbon (4th gen 2016) doesn't wake when lid is opened

For X1 Carbon unable to resume from sleep, there is a related forum posting over here:

(So far no solution to this problem unfortunately...)

 

http://answers.microsoft.com/en-us/windows/forum/windows_10-power/lenovo-x1-carbon-wont-wake-up-from...


Daily Driver: X1 Extreme Gen 1 (X1E-1)
X1E-1, X1C-4, X1C-3, X250, X230, T410
Retired Thinkpads: T42, 560 (circa 1996)
Also: IBM Thinkpad era computer bag !
IanMc
Serial Port
Posts: 16
Registered: ‎06-29-2016
Location: IE
Views: 1,118
Message 6 of 6

Re: X1 Carbon (4th gen 2016) doesn't wake when lid is opened

Thanks for the link, I'll keep an eye on that thread!

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