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emcinc
What's DOS?
Posts: 2
Registered: ‎09-06-2015
Location: Skaneateles, NY
Views: 166
Message 1 of 3

X1 Carbon 4th gen Unable to update

Unable to perform any Lenovo support updates to BIOS, drivers or other Lenovo features since purchase.

Lenovo telephone warranty support after 1 1/2  hours says only solution is to wipe disc and install new Lenovo software via a flash drive they will provide.

Does anyone have a better solution?

I dread having to retreive all my data, and more important reinstall multiple applications and settings.

Community SeniorMod
Community SeniorMod
Posts: 9,514
Registered: ‎01-01-2010
Location: US
Views: 156
Message 2 of 3

Re: X1 Carbon 4th gen Unable to update

What operating system?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
emcinc
What's DOS?
Posts: 2
Registered: ‎09-06-2015
Location: Skaneateles, NY
Views: 123
Message 3 of 3

Re: X1 Carbon 4th gen Unable to update

I appologize, this is my first post and thought it was a public post, not a private request.

Operating System Windows 10 Professional came on machine supplied by Lenovo.

I will explore site further to try to make this a public post.

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