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Paper Tape
Posts: 1
Registered: ‎05-26-2018
Location: IT
Views: 179
Message 1 of 1

[X1 Carbon 5h gen] Zero cycles battery shown as poor condition in Lenovo Vantaget

One moth ago I got an X1 carbon 5th gen, only used with AC adapter with 60% battery charge threshold; nevretheless since one week (perhaps after some update) the battery is shown as "poor condition" in the Lenovo Vantage software, which says the battery can only hold 75% of nominal capacity, bu the battery has zero cycles! Any idea on how to check whether it is a software issue or a defective battery?

Thank you



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