04-23-2019 01:40 PM
My Thunderbolt controller keeps crashing and prevents me from being able to use my USB-C dock (it still charges, but no USB/displays).
To restore functionality, I have to shutdown, hold the power button for 10s, then boot up, but that's only a temporary fix. The controller inevitably crashes within minutes/hours of booting up and I have to repeat the steps. Sometimes my external displays continue to work after the Thunderbolt controller crash error comes up, but if I undock/redock they don't work.
I've updated my BIOS (N1MET52W), Thunderbolt driver (188.8.131.520), Thunderbolt controller FW (N1MTF25W), and USB-C Dock FW (3.7) to the latest available, but nothing has helped. Sometimes the problem will go away for a few days then come back.
Has anyone run into this?