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5 Posts

12-16-2018

United States of America

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  • Message 11 of 19

Re: X1 Carbon Touchpad stopped working

2018-12-17, 6:33 AM

 

 

https://support.lenovo.com/us/en/downloads/ds012808

 

try this first then delete driver and dont tell it to instal or update a new one... it is working so far good for me!

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2 Posts

04-10-2017

United States of America

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  • Message 12 of 19

Re: X1 Carbon Touchpad stopped working

2019-01-12, 2:22 AM

solved. Thanks!!

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5 Posts

12-16-2018

United States of America

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  • Message 13 of 19

Re: X1 Carbon Touchpad stopped working

2019-01-12, 2:56 AM

Broken again

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8 Posts

05-18-2017

United States of America

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  • Message 14 of 19

Re: X1 Carbon Touchpad stopped working

2019-02-03, 12:31 PM

I start having the same problems 2 days ago and now my touchpanel is totally not working; it doesn' t register any touch/clicks or gestures. I can move the cursor though.

 

I've tried all the a/m methods like installing the different version of Synaptics (Nov '18, Jan '19) etc but to no avail. I've also uninstall and install back the drivers from device manager too.. no luck. 


Is it due to faulty touchpanel? Even the trackpad buttons is not responding (the central button still working, but both left and right button press doesn't regsiter any action).

 

Would appreciate any advise as now my laptop is no longer portable as I could not use it without a bluetooth mouse.

 

X1 Carbon 2017 with Gen 7 processor, 16 GB RAM.

 

Thanks.

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3 Posts

03-23-2019

India

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  • Message 15 of 19

Re: X1 Carbon Touchpad stopped working

2019-03-23, 16:50 PM
WORKED FOR ME! THANKS! KUDOS
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8694 Posts

01-13-2008

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  • Message 16 of 19

Re: X1 Carbon Touchpad stopped working

2019-03-23, 16:49 PM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

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2 Posts

11-07-2018

Saudi Arabia

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  • Message 17 of 19

Re: X1 Carbon Touchpad stopped working

2019-10-18, 6:03 AM

Thanks. I had the same problem with the touchpad from last night (17/10/2019) on my Thinkpad P71 and by removing the Synaptics driver from the Mouse drivers, it worked perfectly and by restarting the computer the driver was reinstalled and the touchpad still works great. Thanks again :)

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36 Posts

07-13-2018

Germany

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  • Message 18 of 19

Re: X1 Carbon Touchpad stopped working

2019-11-07, 0:48 AM

Does anyone has a working solution for this?

My X1 C6 only has a working touchpad till the second reboot :(

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1 Posts

11-28-2019

Canada

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  • Message 19 of 19

Re: X1 Carbon Touchpad stopped working

2019-11-28, 21:49 PM

This did work as you said it would.  However it will only work for that USB connector you first used.  The user I was dealing with used a different wireless mouse/keyboard and I had to remove the driver again.  BTW I had to reboot twice.  Then I had to bring his laptop back to my lab and...you guess it, had to remove the driver again since I used a different USB connector.  Not great Lenovo.

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